- The Importance of Driving Your Own Career Development
In this chapter from Driving Career Results, Linda Brenner explains why employees and job seekers must be in charge of their own learning and development and, ultimately, their career path.
- The Age of the Customer
This chapter from The Opt-Out Effect explains that, as marketers, we need to upend our thinking about "managing customers." We need to give customers control, with digital tools and assets to manage their own empowered relationships. If you don't provide customers with relationship control, customers will seize it anyway, and opt out from your brand.
- Models and Applications in the Decision Sciences: Best Papers from the 2015 Annual Conference
This study explores the mediating role of knowledge update in the context of an enterprise resource planning (ERP) simulation game, that is, a gamified ERP training.