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Introduction to The Rules of Work, Expanded Edition: A Definitive Code for Personal Success

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Richard Templar introduces his book, The Rules of Work, Expanded Edition: A Definitive Code for Personal Success, and asks the questions: What makes you stand out? What makes you a suitable candidate for promotion? What makes the difference?
Richard Templar introduces his book, The Rules of Work, Expanded Edition: A Definitive Code for Personal Success, and asks the questions: What makes you stand out? What makes you a suitable candidate for promotion? What makes the difference?

Introduction

I first started formulating The Rules of Work many, many years ago when I was an assistant manager. There was a promotion going for the next step up—manager. There were two possible candidates, myself and Rob. On paper I had more experience, more expertise, most of the staff wanted me as their manager, and I generally knew the new job better. Rob, to be honest, was useless.

I was chatting with an outside consultant the company used and asked him what he thought my chances were. "Slim," he replied. I was indignant. I explained all about my experience, my expertise, my superior abilities. "Yep," he replied, "but you don't walk like a manager." "And Rob does?" "Yep, that's about the strength of it." Needless to say he was quite right, and Rob got the job. I had to work under a moron. But a moron who walked right. I studied that walk very carefully.

The consultant was spot on—there was a manager's walk. I began to notice that every employee, every job, everyone in fact, had their walk. Receptionists walked in a particular way, as did the cashiers, the catering staff, the office workers, the admin, the security staff—and the managers, of course. Secretly, I began to practice the walk.

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