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Supply Chain, People, and Knowledge
By Alexandre Oliveira, Anne Gimeno
Aug 18, 2014
Alexandre Oliveira and Anne Gimeno introduce their book, A Guide to Supply Chain Management: The Evolution of SCM Models, Strategies, and Practices.
How to Make Money with Social Media: In the Beginning
By Jamie Turner, Reshma Shah
Aug 13, 2014
If your thought process around social media begins with tactics (Twitter, Facebook, Google+, and so on), do a flip-flop and start thinking about goals and objectives first. From there, you can move on to your strategy to help you accomplish your goals and objectives.
Managing Supply Chain Networks: From Value Chain to Value Network
By Alexandre Oliveira, Anne Gimeno
Jul 24, 2014
The authors of Managing Supply Chain Networks: Building Competitive Advantage In Fluid And Complex Environments introduce their book, which offers powerful new techniques for managing today’s complex, fluid supply networks.
The Customer Service Environment for Supply Chain Management
By Alexandre Oliveira, Anne Gimeno
Jul 21, 2014
The authors of Customer Service Supply Chain Management: Models for Achieving Customer Satisfaction, Supply Chain Performance, and Shareholder Value introduce their book, which covers the Customer Service Management Model (CSM Model), a tool developed by the authors to evaluate the interactions present in the customer service environment. The model presents four pillars and provides a quantitative approach to understand the connection between them.
Executing the Supply Chain: Supply Network Governance Cycle
By Alexandre Oliveira, Anne Gimeno
Jun 26, 2014
Supply Chain and Shareholder Value
By Alexandre Oliveira, Anne Gimeno
Jun 11, 2014
Alexandre Oliveira and Anne Gimeno introduce their book, Supply Chain Management Strategy: Using SCM to Create Greater Corporate Efficiency and Profits.
Big Data Driven Supply Chain Management: A Game Changer
By Nada R. Sanders
Jun 9, 2014
Nada R. Sanders introduces her book, Big Data Driven Supply Chain Management, which offers a complete, five-step roadmap for leveraging Big Data and analytics to gain unprecedented competitive advantage from your supply chain.
Setting the Stage for Employee Benefits Design and Planning
By Bashker D. Biswas
May 5, 2014
This chapter addresses the concept of employee benefits, presents various categories of employee benefits, discusses the employee benefit environment, discusses the strategic considerations in designing employee benefit programs, explains the integrated system approach to plan employee benefits, and discusses the cost dimension of employee benefits.
Introduction to Project Management Schedule and Cost Control
By Randal Wilson
Apr 29, 2014
The success of a project ultimately depends on how well the project manager is armed with tools and techniques for project development. You will find those tools and techniques in A Comprehensive Guide to Project Management Schedule and Cost Control: Methods and Models for Managing the Project Lifecycle, as the author explains in this introduction.
Building Business on Love and Care
By Rajendra S. Sisodia, Jagdish N. Sheth, David B. Wolfe
Mar 4, 2014
The authors of Firms of Endearment: How World-Class Companies Profit from Passion and Purpose, 2nd Edition introduce their book, which uncovers a holistic truth: that customers are best served by companies that create superior value and have close relationships with all their stakeholders—employees, suppliers, the communities in which they operate, and, of course, their stockholders.
Meeting Customers' Real Needs: The Nature of Service System Design
By CSCMP, Stanley E. Fawcett, Amydee M. Fawcett
Feb 10, 2014
As a supply chain manager, service system design is a core and vital aspect of your job. Your company’s identity—and future—is defined by its ability to meet customers' real needs. Yet, despite its importance, few companies excel at creating remarkable customer experiences. This chapter addresses the question, “Why is it so hard to improve customer satisfaction?”
15 Tips for Making Business Networking Part of Your Everyday Mindset
By Andrea Nierenberg
Feb 4, 2014
Andrea Nierenberg offers 15 tips to make you better at and more comfortable with integrating business networking into your everyday life.
The M&A Paradox: Factors of Success and Failure in Mergers and Acquisitions
By Yaakov Weber, Christina Oberg, Shlomo Tarba
Jan 16, 2014
This chapter introduces the book, A Comprehensive Guide to Mergers & Acquisitions: Managing the Critical Success Factors Across Every Stage of the M&A Process, which covers the critical success factors across every stage of the process, including planning, screening, negotiation, due diligence, transition management structures, post-merger integration, leadership and trust, cultural integration, HR practices, control, monitoring, and more.
What Is Managerial Analytics?
By Michael Watson, Peter Cacioppi, Derek Nelson
Dec 24, 2013
The authors of Managerial Analytics explain how their book cuts through the confusion and gives you clear definitions of analytics and Big Data, and how you’ll get a look at this newly defined field so you will have a deep understanding of the term.
Network Like You Mean It: Who Do You Know?
By Andrea Nierenberg
Dec 11, 2013
When you think long enough about the people you’ve connected with throughout your life, you’ll realize that you’re in a much better position than you might have originally thought.
The Challenge of Leading Strategic Change
By J. Stewart Black, Hal Gregersen
Dec 6, 2013
Organizations change only as much or as fast as individuals change. And, to change individual behavior, you must first change the mental maps guiding that behavior.
Foreword to Business Networking for Veterans: A Guidebook for a Successful Military Transition into the Civilian Workforce, 2nd Edition
By Mike Abrams, Michael Faulkner, Andrea Nierenberg
Nov 11, 2013
Kevin Schmiegel, executive director of Hiring Our Heroes, introduces the book, Business Networking for Veterans: A Guidebook for a Successful Military Transition into the Civilian Workforce, 2nd Edition.
Introduction to Business Networking for Veterans: What You Need to Know Before Transitioning
By Mike Abrams, Michael Faulkner, Andrea Nierenberg
Nov 11, 2013
If you network with people, do your research, ask questions, and make an informed decision about a career that you genuinely enjoy, regardless of the starting pay or job title, you’ll be a happier, harder working person.
Business Networking for Veterans: Why Networking Is So Important to Making a Successful Military Transition
By Mike Abrams, Michael Faulkner, Andrea Nierenberg
Nov 6, 2013
To be successful back here at home, you also need a squad of people who will have your back. The only difference is, back here at home, you have to create your own squad.
What Is Networking, and Is It Any Different for College Students Than Anyone Else?
By Michael Lawrence Faulkner, Andrea Nierenberg
Oct 9, 2013
The authors of Networking for Every College Student and Graduate: Starting Your Career Off Right introduce their book, which offers simple advice, rules, steps, and “how to” techniques that'll take you all the way from “breaking the ice” to “acing the interview.”

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