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Developing a Corporate Decision Model for Planning Manpower Skill-Mixes and Allocating Resources
By Deandra T. Cassone, Frank A. Tillman
Jun 14, 2013
Frank A. Tillman and Deandra T. Cassone, authors of Strategic Planning and New Product Development, explain how they used Decision Science to develop a model for determining what skills and skill levels a company needed to accomplish its workload goals. This model was designed for a telecommunications company, but it can be adapted to fit all sorts of organizations.
How Small Changes Make a Big Difference
By Ben Waber
Jun 14, 2013
Sometimes little changes can be just as powerful as big ones. Ben Waber explains how things like what clothes we wear, small gestures, even sitting at a different desk can all have strong effects on outcomes.
Making Strategy Work: Execution Is the Key
By Lawrence G. Hrebiniak
Jun 12, 2013
Execution is a key to strategic success. Most managers, however, know a lot more about strategy formulation than execution. They know much more about “planning” than “doing,” which causes major problems with making strategy work.
Power Verbs for Managers and Executives: The Technology and Power of Language
By Michael Lawrence Faulkner
Jun 5, 2013
In this introduction to his book, Michael Lawrence Faulkner explains how using power verbs adds color, flavor, spark, enhanced rhythm, and kick to our written and spoken words.
OM in the News: Quality Problems in Hospital Internship Training
By Barry Render
May 20, 2013
Barry Render explores why limiting work hours of hospital interns leads to more patient errors.
The Leadership Challenge
May 16, 2013
In this introduction to his book, Michael A. Roberto explains that leaders should stay attuned constantly to the social, emotional, and political processes of decision. However, they need to do more than this. They must not simply react passively to the personality clashes and backroom maneuvering that emerges during a decision-making process. Instead, they should actively shape and influence the conditions under which people will interact and deliberate. In short, leaders must “decide how to decide” as they confront complex and ambiguous situations, rather than fixating solely on the intellectual challenge of finding the optimal solution to the organization’s perplexing problems.
Why and How Power Verbs Can Pump Up Your Resumes, Cover Letters, Interviews, and Personal Networking Efforts
By Michael Faulkner, Michelle Faulkner-Lunsford
Mar 21, 2013
Learn why using power verbs is so important to job seekers and how to find the right power verb for your resumes, cover letters, interviews, and personal networking efforts.
Seven DISC Principles for Turning Style into Results
By Merrick Rosenberg
Mar 6, 2013
Merrick Rosenberg, co-author of Taking Flight!: Master the DISC Styles to Transform Your Career, Your Relationships...Your Life, offers a crash course on the DISC styles, where he examines the Seven Principles that transform style awareness into results.
Why and How Power Verbs Can Pump Up Your Speeches and Presentations
By Michael Lawrence Faulkner, Michelle Faulkner-Lunsford
Feb 20, 2013
The authors of Power Verbs for Presenters: Hundreds of Verbs and Phrases to Pump Up Your Speeches and Presentations discuss how their book can help you electrify your presentations, speeches, and pitches…and get the results you want!
The Financial Professional's Guide to Communication: Defining Your Core
By Robert L. Finder
Dec 3, 2012
Bob Finder asks you to answer a seemingly simple question: What do you do?
Introduction to the Financial Professional's Guide to Communication
By Robert L. Finder
Nov 29, 2012
In this introduction to his book, Bob Finder explains how he will teach you to actively listen, speak plainly with precision and passion, and engage clients with uncommon effectiveness.
Introduction to Winning Strategies for Power Presentations
By Jerry Weissman
Nov 27, 2012
Tired of giving mediocre presentations? In this introduction to his book, Jerry Weissman shows you how to avoid the mind-numbing scenario in which a nervous person stands in front of a room giving a verbatim recitation of a disjointed set of begged, borrowed, or stolen slides to a bored audience for far too long.
Activities Rule! Not the Clock: Don't Be a Slave to Time
By Mark Woods, Trapper Woods
Oct 15, 2012
Mark and Trapper Woods offer an easier way to approach the time challenges we face today in this chaotic world.
Preface to The Truth About Managing People, 3rd Edition
By Stephen P. Robbins
Oct 10, 2012
Stephen P. Robbins describes his book, which is organized around key, human-behavior-related problem areas that managers face: hiring, motivation, leadership, communication, team building, performance evaluation, and coping with change.
FranklinCovey Style Guide: For Business and Technical Communication
By Stephen R. Covey
Jun 21, 2012
This excerpt from FranklinCovey Style Guide: For Business and Technical Communication covers cliches, colons, color, commas, compound words, conjunctions, contractions, dashes, decimals, editing and proofreading, and electronic mail.
FranklinCovey Style Guide for Business and Technical Communication: Abbreviations
By Stephen R. Covey
Jun 20, 2012
This Reference Glossary is designed and written to help writers and editors answer routine, yet important, questions about the preparation of business and technical documents. This section covers abbreviations.
Creating a Living Endowment for Ensuring Performance
By Richard C. Gillespie, Gene E. Fusch
Jun 13, 2012
Richard C. Gillespie and Gene E. Fusch introduce their book, which describes techniques to create a workplace where members of an organization continuously strive for performance improvement. Creating such a workplace often leads to dynamic leadership, empowerment, personal ownership, and a place where people want to be every day.
Introduction to Losing It! Behaviors and Mindsets that Ruin Careers: Lessons on Protecting Yourself from Avoidable Mistakes
By Bill Lane
Jun 7, 2012
Bill Lane explains that the ability to look at oneself in a cold, unflattering, florescent-lit mirror; evaluate what you see; and act on that evaluation is a faculty that can and must be cultivated if your train is to stay on its track—and accelerate.
Introduction to Leadership, Discipline, and Effective Communication
By Helio Fred Garcia
May 29, 2012
Helio Fred Garcia introduces his book, which applies the Marine Corps’ strategy doctrine, as embodied in its Warfighting manual, to leadership communication.
When Social Media Meets PR, Communication Unites with Technology
By Deirdre K. Breakenridge
Apr 17, 2012
Each new practice introduced in Social Media and Public Relations is the result of what happens when social media meets PR and communications unites with technology. Following are the eight new practices vital to your role today.

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