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Destroying the Four-Generation Myth of the Multi-Generational Workplace
By Jeff Havens
Jul 2, 2015
In this chapter from his book, Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change, Jeff Havens banishes once and for all the notion that there are four generations in today’s workplace, which is entirely unworkable if you want to create loyalty, dedication, and runaway success.
Introduction to Supply Chain and Logistics Management Made Easy: Methods and Applications for Planning, Operations, Integration, Control and Improvement, and Network Design
By Paul A Myerson
Jun 3, 2015
Paul Myerson introduces his book, Introduction to Supply Chain and Logistics Management Made Easy, where he not only defines the supply chain but also offers insight into its various components, tools, and technology to help improve your understanding so that you can use it as a competitive tool in your business.
Failed Change: The Greatest Preventable Cost to Business?
By Paul Gibbons
Jun 1, 2015
Visible megaproject failures such as Boeing’s 787 "Dreamliner" get plenty of media and political attention, but they are just the tip of the iceberg. Most change failures are below the waterline, either failures of standard change programs, or difficulties with everyday, nonprogrammatic change. In this chapter from The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture, Paul Gibbons explores why business has the lowest standards for "knowledge" and the lowest standards for entry among the professions, and how these deficiencies can be improved.
A Guide to Six Sigma and Process Improvement: You Don't Have to Suffer from the Sunday Night Blues!
By Howard S. Gitlow, David M. Levine, Richard J. Melnyck
May 16, 2015
The authors of A Guide to Six Sigma and Process Improvement for Practitioners and Students: Foundations, DMAIC, Tools, Cases, and Certification, 2nd Edition explain that if you can release the intrinsic motivation that lies within all of us it can actually fill you with energy so you can enjoy what you do and look forward to doing it, day after day and year after year.
Introduction to Mastering Project Time Management, Cost Control, and Quality Management: Proven Methods for Controlling the Three Elements that Define Project Deliverables
By Randal Wilson
May 13, 2015
Randal Wilson introduces his book, Mastering Project Time Management, Cost Control, and Quality Management: Proven Methods for Controlling the Three Elements that Define Project Deliverables, which gives managers powerful insights and tools for addressing the "Triple Constraints" that define virtually every project: time, cost, and quality.
Introduction: Exploring Innovations in Global Supply Chain Networks
By European Decision Sciences Institute, Antony Paulraj, Jan Stentoft, Gyula Vastag
May 11, 2015
The authors of Research in the Decision Sciences for Innovations in Global Supply Chain Networks: Best Papers from the 2014 Annual Conference discuss topics covered at the 2014 annual conference.
Introduction to The Managerial Leadership Bible: Learning the Strategic, Organizational, and Tactical Skills Everyone Needs Today, 2nd Edition
By Jeffrey Magee
Mar 23, 2015
Jeffrey Magee discusses the new view of management, which sends the signal that all players in a winning and thriving organization are accountable and responsible for both their own actions and the performance of the team overall, in this chapter from The Managerial Leadership Bible: Learning the Strategic, Organizational, and Tactical Skills Everyone Needs Today, 2nd Edition.
Important vs. Critical Talent: What if the Beatles Had Been a Company?
By Thomas McGuire, Linda Brenner
Mar 19, 2015
This chapter from Talent Valuation: Accelerate Market Capitalization through Your Most Important Asset introduces the key concept in the book: that it is critical to rigorously identify specific areas of intellectual capital that drive the most value in your company, and refocus HR accordingly.
Social CRM: The Intersection of Social Media and CRM
By Barton J. Goldenberg
Mar 18, 2015
Barton J. Goldenberg introduces his book, The Definitive Guide to Social CRM: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits, which presents the first proven framework and step-by-step methodology for driving maximum value from Social CRM throughout sales, marketing, customer service, and beyond.
Preface to Mastering Project Management Integration and Scope: The Organization and Content of This Book
By Dietmar W. Sokowski
Feb 9, 2015
Dietmar W. Sokowski describes the organization and content of Mastering Project Management Integration and Scope: A Framework for Strategizing and Defining Project Objectives and Deliverables, which emphasizes a critical-thinking approach to integration and scope management to develop a conceptual understanding of the principles of project management.
Mastering Principles and Practices in PMBOK, Prince 2, and Scrum: What's a Project?
By Jihane Roudias
Feb 5, 2015
Jihane Roudias, the author of Mastering Principles and Practices in PMBOK, Prince 2, and Scrum: Using Essential Project Management Methods to Deliver Effective and Efficient Projects, offers the definition of a project, discusses project characteristics, phases, life cycles, approaches to project management, and the role of the project manager.
What Is Organization Development?
By W. Warner Burke, Debra A. Noumair
Jan 19, 2015
The authors of Organization Development: A Process of Learning and Changing, 3rd Edition explain what Organization Development is, provide examples, and explain why it's important to your company.
Introduction to Mastering Project Management Strategy and Processes: Proven Methods to Meet Organizational Goals
By Randal Wilson
Jan 16, 2015
Randal Wilson introduces his book, Mastering Project Management Strategy and Processes: Proven Methods to Meet Organizational Goals, which gives managers powerful insights and tools for structuring and managing any project based on business strategy and how that project will be used.
Introduction to Experiential Learning: Experience as the Source of Learning and Development, 2nd Edition
By David A. Kolb
Dec 31, 2014
David A. Kolb introduces his book, Experiential Learning: Experience as the Source of Learning and Development, 2nd Edition, which covers the power of experience in learning.
The Building Blocks of Social Business: Leveraging the Power of New Media and Human Connections to Grow Business Value
By Shawn Santos
Dec 29, 2014
Social media is game-changing technology. But as for any tool, it takes the right people and the right processes to make it work, as Shawn Santos explains in this chapter from How Companies Succeed in Social Business: Case Studies and Lessons from Adobe, Cisco, Unisys, and 18 More Brands.
The Truth About Managing People: The Importance of "People Skills"
By Stephen P. Robbins
Dec 22, 2014
Learn why possession of competent interpersonal skills increasingly plays a major role in deciding who is hired, who is retained, and who is promoted in this chapter from The Truth About Managing People: Proven Insights to Get the Best from Your Team, 4th Edition .
Customer Loyalty: When Prior Strengths Become Your Weaknesses
By Harvey Thompson
Dec 19, 2014
We have met the enemy, and he is us. Learn how arrogance and intertia can harm previously successful companies in this excerpt from Who Stole My Customer?
Stronger, Faster, Smarter: Sustaining Executive Performance
By Steven P. MacGregor
Dec 4, 2014
Steven MacGregor introduces his book, which aims to be a reference for the adoption of new habits and practices that drive health and performance for the experienced manager, and a reflection on practice for management students.
Introduction to Mastering Project Human Resource Management
By Harjit Singh
Dec 3, 2014
Harjit Singh introduces his book, which highlights the importance of the people (human) aspect of project management and teaches you the techniques to excel in project human resource management.
Purchasing, Procurement, and Strategic Sourcing
By Walter L. Wallace, Yusen L. Xia
Nov 19, 2014
The topics of purchasing, procurement, and strategic sourcing are all receiving significant attention as organizations attempt to improve the overall efficiency and effectiveness of their supply networks. A better understanding of where the benefits can be obtained requires a thorough knowledge of some of the similarities, differences, and linkages between purchasing, procurement, and strategic sourcing. The authors of Delivering Customer Value through Procurement and Strategic Sourcing discuss these issues in this introduction to their book.

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