Ken Blanchard

Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller, The One Minute Manager®, has sold 13,000,000 copies. He is Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm he co-founded in 1979.

This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates—Margie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurence Hawkins, Drea Zigarmi, and Pat Zigarmi—and consulting partners Alan Randolph, Jesse Stoner, Susan Fowler, Fay Kandarian, Judd Hoekstra, and Scott Blanchard.

Jane Bodman Converse

JANE BODMAN CONVERSE was the communications player on Jim's culture-change team, responsible for messages and media to support the transformation at Caterpillar. She is President of Converse Inc., Peoria, Illinois, and has more than 30 years experience in organizational consulting, communications, and marketing.

James Despain

James Despain rose from hourly worker at Caterpillar to Vice President and General Manager of Track-Type Tractors Division in East Peoria, Illinois—one of the company's largest manufacturing facilities. As its leader, he transformed the division's bottom line, cutting its breakeven point in half, while at the same time dramatically improving its historically difficult labor relations. Despain is currently a trustee at Eureka College.