Howard S. Gitlow

Dr. Howard S. Gitlow is Executive Director of the University of Miami Institute for the Study of Quality in Manufacturing and Service and a Professor of Management Science, University of Miami, Coral Gables, Florida. He was a Visiting Professor at the Science University of Tokyo in 1990 where he studied Quality Management with Dr. Noriaki Kano. He received his Ph.D. in Statistics (1974), M.B.A. (1972), and B.S. in Statistics (1969) from New York University. His areas of specialization are Six Sigma Management, Dr. Deming's theory of management, Japanese Total Quality Control, and statistical quality control.

Dr. Gitlow is a Six Sigma Master Black Belt, a senior member of the American Society for Quality Control and a member of the American Statistical Association. He has consulted on quality, productivity, and related matters with many organizations, including several Fortune 500 companies.

Dr. Gitlow has co-authored several books. These include: Quality Management: Tools and Methods for Improvement; Quality Management Systems; Total Quality Management in Action; The Deming Guide to Quality and Competitive Position; Planning for Quality, Productivity, and Competitive Position; and Stat City: Understanding Statistics Through Realistic Applications. He has published over 45 academic articles in the areas of quality, statistics, management, and marketing.

While at the University of Miami, Dr. Gitlow has received awards for Outstanding Teaching, Outstanding Writing, and Outstanding Published Research Articles.

David M. Levine

David M. Levine is Professor Emeritus of Statistics and Computer Information Systems at Baruch College-CUNY. He received B.B.A. and M.B.A. degrees in Statistics from City College of New York and a Ph.D. degree from New York University in Industrial Engineering and Operations Research. He is nationally recognized as a leading innovator in business statistics education and is the coauthor of such best-selling statistics textbooks as Statistics for Managers Using Microsoft Excel, Basic Business Statistics: Concepts and Applications, Business Statistics: A First Course, and Applied Statistics for Engineers and Scientists Using Microsoft Excel and Minitab.

He also is the author of Statistics for Six Sigma Green Belts and Champions, published by Financial Times-Prentice-Hall. He is coauthor of Six Sigma for Green Belts and Champions and Design for Six Sigma for Green Belts and Champions also published by Financial Times-Prentice-Hall, and Quality Management Third Ed., McGraw-Hill-Irwin. He is also the author of Video Review of Statistics and Video Review of Probability, both published by Video Aided Instruction. He has published articles in various journals including Psychometrika, The American Statistician, Communications in Statistics, Multivariate Behavioral Research, Journal of Systems Management, Quality Progress, and The American Anthropologist and has given numerous talks at American Statistical Association, Decision Sciences Institute, and Making Statistics More Effective in Schools of Business conferences. While at Baruch College, Dr. Levine received numerous awards for outstanding teaching.

Edward A. Popovich

Edward A. Popovich is the former Vice President of Enterprise Excellence at Boca Raton Community Hospital, brought on board to introduce Six Sigma as it began its planning for a new community-affiliated teaching hospital and medical center. As President of Sterling Enterprises International, he consulted widely on organizational effectiveness, Six Sigma and other quality systems, customer support, service leadership, business improvement, reengineering, Total Quality, organizational change, and statistical/technical analysis. His clients have included GE, Motorola, Lockheed Martin, Johnson & Johnson, Intuit, Sony, BellSouth, First Data, NCR, JP Morgan, Intuit, Wachovia, A & P, and Samsung.