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The Voice of Business

The Voice of Business, brought to you by FT Press, features leading authors who share their ideas and perspectives on the developing strategies for leadership, management, operations, human resources, marketing, sales and the global economy.

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Bob Miles on the Importance of Speed in Decision-Making (audio)

By Robert H. Miles

Bob Miles, co-author of "Big Ideas to Big Results," shows you how to quickly achieve breakthrough performance with tips for a transformation process architecture that is specifically geared for speed and engagement.

7:38Apr 11, 2008Audio MP3

Branding: Back to Basics with Jim Champy (audio)

By Jim Champy

Jim Champy, author of "Outsmart! How To Do What Your Competitors Can't," explains the benefits of building on a company's brand recognition and reinventing it when necessary.

2:35Jul 31, 2008Audio MP3

Brian Till and Donna Heckler on "The Truth About Creating Brands People Love" (audio)

By Brian D. Till

Brian Till and Donna Heckler, authors of "The Truth About Creating Brands People Love," discuss the evolution of the book and some of the Truths they think are most important.

8:39Jul 15, 2008Audio MP3

Cathy Fyock Says There is Such Thing as a Bad Question (audio)

By Cathy Fyock

"The Truth About Hiring the Best" author Cathy Fyock reveals the best method of questioning to identify the best candidate for the job.

4:42Jun 26, 2008Audio MP3

Common Myths about Entrepreneurs

By Edward D. Hess

Ed Hess, author of "So, You Want to Start a Business?," uncovers the most common myths about entrepreneurship.

3:32Oct 15, 2008Audio MP3

Communities / We Are Smarter Than Me (audio)

By Jon Spector

Attorney Denise Howell and Prof. Mike Madison look at the opportunities and challenges companies face in deriving value from communities, and how they measure success. Plus, a look at the We Are Smarter Than Me community-written book project.

28:00May 8, 2007Audio MP3

Correct the Customer Disconnect (audio)

By Dev Patnaik

Dev Patnaik, author of "Wired to Care," shows the power of customer connection.

6:53Feb 16, 2009Audio MP3

Create Widespread Empathy (audio)

By Dev Patnaik

Dev Patnaik, author of "Wired to Care," discusses the need for "open empathy" organizations.

7:37Feb 16, 2009Audio MP3

Deirdre Breakenridge Introduces PR 2.0 (audio)

By Deirdre Breakenridge

Deirdre Breakenridge defines the greatest revolution in her industry: PR 2.0, the convergence of PR and the Internet which has produced a new breed of savvy web/PR marketers. Deirdre introduces the key tools and techniques of this practice.

6:10Mar 25, 2008Audio MP3

Deirdre Breakenridge on Public Relations in the 21st Century (audio)

By Deirdre Breakenridge

Deirdre Breakenridge, author of PR 2.0, describes the shifting focus of public relations. Public relations tools have changed into three main categories: media outlets, bloggers, and peers.

6:09Aug 1, 2008Audio MP3

Don't Believe Entrepreneurship Myths (audio)

By Bruce R. Barringer

Bruce Barringer, author of "What's Stopping You?," presents an objective perspective on entrepreneurship that breaks through the myths stopping people from starting new businesses.

10:03Jul 22, 2008Audio MP3

Don't Forget Your Flotation Device! (audio)

By Gregory Shea

"Your Job Survival Guide" authors Greg Shea and Robert Gunther explain the concept of personal security when it comes to your career.

7:24Oct 1, 2008Audio MP3

Don't Get Capsized (audio)

By Gregory Shea

"Your Job Survival Guide" authors Greg Shea and Robert Gunther describe how to find the "eddy" in your career.

10:35Sep 25, 2008Audio MP3

Dr. Paula Caligiuri on Pursuing Your Hobby as a Possible Source of Income

By Paula Caligiuri

Having a profitable hobby can be one of the most enjoyable ways to make a living, especially if you can turn it into a thriving business. Dr. Paula Caligiuri discusses three important things to consider before turning your fun into your work.

3:15Mar 16, 2010Audio MP3

Dr. Paula Caligiuri on the Value of Human Talent

By Paula Caligiuri

Corporations are downsizing, but investing more in people who occupy critical, wealth-creating roles. So human talent is highly valued -- but some roles are more important than others. Dr. Paula Caligiuri talks about what this means for your career.

3:27Feb 16, 2010Audio MP3

Dr. Paula Caligiuri on Uncovering Your Dream Career

By Paula Caligiuri

Dr. Paula Caligiuri helps you uncover your dream career with seven questions about what you love in a job, in terms of knowledge recall, problem-solving, task duration, predictability/structure, group work, service orientation, and physical movement.

3:26Mar 9, 2010Audio MP3

Empathy: The Complement to Innovation (audio)

By Dev Patnaik

Dev Patnaik, author of "Wired to Care," explains what makes the most innovative companies successful and prosperous.

6:33Jan 15, 2009Audio MP3

Entrepreneurs Under Cover with Wes Moss (audio)

By Wes Moss

Wes Moss introduces the idea of entrepreneurs under cover: employees who take ownership of their jobs, operate within their organization, and project an entrepreneurial spirit in order to maximize income, job security, and control of their time.

3:38Jan 30, 2008Audio MP3

How do You Survive Permanent Whitewater? (audio)

By Gregory Shea, Robert E. Gunther

"Your Job Survival Guide" authors Greg Shea and Robert Gunther reveal how to apply the metaphor of "permanent whitewater" to your career.

11:20Sep 16, 2008Audio MP3

How to Like Your Work by Putting Your Problems in a Fishbowl (audio)

By Edward G. Muzio

Ed Muzio, co-author of "Four Secrets to Liking Your Work," explains how to take an outsider's view of your work problems to see how you might change or do something different to be more productive in the workplace.

1:58Feb 29, 2008Audio MP3

Interview with Angie Hicks, Founder of Angie’s List (audio)

"We Are Smarter Than Me" includes a case study on Angie’s List. Angie Hicks, discusses the origins of Angie's List, a growing community collection of homeowners' real-life experiences with local service companies.

13:48Sep 19, 2007Audio MP3

Interview with Anil Rathi, Idea Crossing CEO & Founder (audio)

Idea Crossing CEO & Founder Anil Rathi talks about the ways his company helps businesses like Hilton, Red Hat and Harley Davidson use narrow slices of crowds ("crowdcasting") to create innovation.

20:52Oct 4, 2007Audio MP3

Interview with Barry Libert, co-author of "We Are Smarter Than Me" (audio)

By Barry Libert

"We Are Smarter Than Me" co-author Barry Libert talks about how the book came together and about being "naked" in a corporate world in this interview with Profit Magazine editor, Kim Shiffman.

5:56Oct 6, 2007Audio MP3

Interview with Chris Larsen, CEO/Founder of Prosper.com (audio)

We Are Smarter Than Me includes a case study of Prosper.com. E-Loan and Prosper.com founder Chris Larsen talks about the next-gen internet financial lending products for consumers, and incorporating the emerging benefits of social networking.

12:30Jun 5, 2007Audio MP3

Interview with Ignited author Vince Thompson (audio)

By Vince Thompson

Ignited author Vince Thompson shows managers how to light up their companies and careers for more power, more purpose, and more success.

13:47May 30, 2007Audio MP3

Interview with iStockphoto EVP Kelly Thompson (audio)

iStockphoto Inc. EVP Kelly Thompson talks about his company's open culture, the importance of their employees participating in their customer community (including selling their own photos) and some best practices around building a community.

15:14Oct 4, 2007Audio MP3

Interview with James Geshwiler, founder of Common Angels (audio)

Hear Common Angels founder and managing director, James Geshwiler, talk about the way that community is revolutionizing the angel investing process. Common Angels is featured in the new book "We Are Smarter Than Me," available now from FT Press.

13:17Oct 5, 2007Audio MP3

Interview with Jasmine Antonick, Cambrian House VP of Communications (audio)

"We Are Smarter Than Me" includes a case study on Cambrian House. Cambrian House VP and "Crowdsourcing" pioneer Jasmine Antonick talks about partnering with customers to create better products, develop new software ideas and get real-time feedback.

12:12Sep 19, 2007Audio MP3

Interview with Lyn Townshend, Strock Inventor (audio)

"We Are Smarter Than Me" includes a case study on the Strock. Strock inventor Lyn Townshend discusses the origins of the Strock and her experience seeking start-up funding for her company Best Buddy Pet Products at Prosper.com.

15:12Sep 19, 2007Audio MP3

Interview with Steve Swasey, Dir. Corp. Communications for Netflix (audio)

Netflix Director of Corporate Communications Steve Swasey talks about being a part of the world's largest online movie rental business, how Netflix runs a customer driven organization, and the value of partnering with the blogosphere.

13:36Oct 5, 2007Audio MP3

Interview with Turning Silver into Gold author Mary Furlong, Ph.D. (audio)

By Mary Furlong

Turning Silver into Gold author Dr. Mary Furlong describes opportunities in the new Baby Boomer marketplace.

18:23May 30, 2007Audio MP3

It's All in Your Perspective (audio)

By Dev Patnaik

Dev Patnaik, author of "Wired to Care," reveals the importance of getting the proper perspective.

7:06Mar 2, 2009Audio MP3

James O'Rourke on How to Get Your Audience to Listen (audio)

By James O'Rourke

"The Truth About Confident Presenting" author James O'Rourke outlines the best methods to get your audience to really listen to what you have to say.

5:02Jun 26, 2008Audio MP3

Jim Champy on What Smart Companies Do To Stay Ahead (audio)

By Jim Champy

Jim Champy, author of "Outsmart! How To Do What Your Competitors Can't," reveals the traits all "smart companies" have in common. Customers rule and culture drives are just two of the rules successful companies live by.

5:36Jul 29, 2008Audio MP3

Keep Your Customers (audio)

By Robert Brunner

Robert Brunner, author of "Do You Matter?," discusses the development of customer loyalty. Brunner is interviewed here by Stewart Emery.

1:16Sep 26, 2008Audio MP3

Key Concepts for Entrepreneurship (audio)

By Edward D. Hess

Ed Hess, author of "So, You Want to Start a Business?," answers this question: Why do customers buy?

4:21Oct 22, 2008Audio MP3

Michael Solomon on Marketing in Virtual Worlds (audio)

By Michael R. Solomon

Are Computer Mediated Environments like Second Life the next hot place for social networking, education, and business marketing -- or just a fad? “The Truth About What Customers Want” author Michael Solomon shows how the promises outweigh the pitfalls.

6:03Sep 15, 2008Audio MP3

Myth: Starting a Business is Too Risky (audio)

By Bruce R. Barringer

Bruce Barringer, author of "What's Stopping You?" and "The Truth About Starting a Business," tackles the myth that starting a business always involves a lot of risk.

2:41Jul 1, 2008Audio MP3

Navigate Your Career (audio)

By Gregory Shea

"Your Job Survival Guide" authors Greg Shea and Robert Gunther describe how to apply to techniques of a kayaker to navigating the workplace.

11:12Sep 18, 2008Audio MP3

Pat Westhoff on the Booms and Busts in Food Markets

By Patrick Westhoff

Pat Westhoff discusses why food prices shot up and then plummeted between 2005 and today. He suggests that food prices are strongly affected by not only industry effects, but by the general economy -- and that we pay more when consumer incomes increase.

4:28May 5, 2010Audio MP3

Pat Westhoff on the Effect of Policy Choices on Food Prices

By Patrick Westhoff

Pat Westhoff explains how policy choices such as farm subsidies, biofuel use and production, taxes and tariffs, food aid programs, government-sponsored research, and food safety regulations affect food prices.

4:49May 6, 2010Audio MP3

Pat Westhoff on the Rise and Fall of Food Prices

By Patrick Westhoff

Pat Westhoff discusses what caused the recent wild swings in food prices, and how and why these prices will continue to rise and fall in the future. He includes a look at the production of ethanol and other biofuels, and its effect on the food industry.

4:31May 4, 2010Audio MP3

Peter Navarro on China's Pollution Problem (audio)

By Peter Navarro

Peter Navarro, author of "The Coming China Wars," explains the water pollution problem facing China today. The recent high pollution levels in Chinese lakes have destroyed local fishing docks and raised bottled water prices in the country.

4:39Aug 12, 2008Audio MP3

Peter Navarro on the Dangers of Chinese Counterfeit Products (audio)

By Peter Navarro

Peter Navarro, author of "The Coming China Wars," describes the dangers of buying cheap Chinese products at a discount. These products are often counterfeit and cost a fraction of the price of the authentic products, but present a number of dangers.

8:22Aug 12, 2008Audio MP3

Profiting from Social Networking: Part 1 of 2 (audio)

By Patrice-Anne Rutledge, Deirdre Breakenridge

Deirdre Breakenridge interviews online communications expert Patrice-Anne Rutledge about her new book "The Truth About Profiting From Social Networking," and the importance of creating a strategic marketing plan for your social networking campaign.

10:48Jun 19, 2008Audio MP3

Profiting from Social Networking: Part 2 of 2 (audio)

By Deirdre Breakenridge, Patrice-Anne Rutledge

Deirdre Breakenridge interviews online communications expert Patrice-Anne Rutledge about her new book "The Truth About Profiting From Social Networking," and how to profit from future trends in social networking.

12:41Jun 19, 2008Audio MP3

Putting the Public Back in Public Relations

By Brian Solis, Deirdre Breakenridge

Deirdre Breakenridge and Brian Solis talk about the changing PR landscape -- and how they use the best of relationship-building, listening, ethics, and transparency to connect the right way with the right people in the social media world.

10:14Nov 3, 2009Audio MP3

Ric Merrifield on Cost-Cutting and the How Trap (audio)

By Ric Merrifield

"Rethink" author Ric Merrifield talks about how companies and individuals get stuck when they focus on processes rather than goals, and how rethinking your customers' needs can lead to increased efficiency and value via strategic cost-cutting.

11:02Apr 7, 2009Audio MP3

Robert Brunner: Development of "Do You Matter?" (audio)

By Robert Brunner

Robert Brunner, author of "Do You Matter?," discusses the development and writing of his new book. Brunner is interviewed here by Stewart Emery.

3:07Sep 26, 2008Audio MP3

Russ Palmer on Leadership Principles (audio)

By Russell E. Palmer

"Ultimate Leadership" author Russ Palmer talks about his experiences leading in different environments and contexts, and explains some key principles every potential leader should know.

3:58Feb 20, 2008Audio MP3

Russ Palmer on Leading By Example (audio)

By Russell E. Palmer

Russ Palmer, author of "Ultimate Leadership," relates his experiences within different realms of the business and academic worlds. His motto, "personal integrity is the foundation of leadership," has served him well in his professional life.

3:58Aug 4, 2008Audio MP3

Russ Palmer on the Importance of Context in Leadership (audio)

By Russell E. Palmer

"Ultimate Leadership" author Russ Palmer discusses the importance of context in leadership -- the execution of leadership principles in various situations including crisis management, top-down leadership, an organization of peers, and entrepreneurs.

7:27Feb 21, 2008Audio MP3

Russ Palmer on the Motivational Leader (audio)

By Russell E. Palmer

"Ultimate Leadership" author Russ Palmer discusses how to get people to follow your lead, by bridging your followers' goals with the larger goals of your organization. He also talks about how motivation is more than just compensation and bonuses.

6:29Feb 22, 2008Audio MP3

Scott Snyder on The New World of Wireless

By Scott A. Snyder

Scott Snyder, author of "The New World of Wireless," talks about his book and the ways that new 4G wireless technology will disrupt business models due to higher speeds, greater ubiquity, and the transfer of control from companies and carriers to users.

17:25Jul 28, 2009Audio MP3

Shift Your Mindset: The Changing Face of the Customer (audio)

By Robert Brunner

Robert Brunner, author of "Do You Matter?," discusses the changing face of the customer. Brunner is interviewed here by Stewart Emery.

4:12Sep 26, 2008Audio MP3

Start with the Experience (audio)

By Robert Brunner

Robert Brunner, author of "Do You Matter?," discusses the customer experience and its effects. Brunner is interviewed here by Stewart Emery.

2:39Sep 26, 2008Audio MP3

Stay True to Your Success Formula (audio)

By Adam Hartung

Adam Hartung, author of "Create Marketplace Disruption," describes how to follow the success formula--and stick with it!--even in tough economic times.

5:50Oct 1, 2008Audio MP3

Success Built to Last: Interview with author Maya Angelou (audio)

By Mark Thompson

Success Built to Last author Mark Thompson interviews author Maya Angelou about her grandmother's lessons about how to change her view of the world.

4:31May 22, 2007Audio MP3

Success Built to Last: Interview with Ed Penhoet, President of the Gordon and Betty Moore Foundation (audio)

By Mark Thompson

Success Built to Last author Mark Thompson interviews Ed Penhoet, President of the Gordon and Betty Moore Foundation, about how entrepreneurs exaggerate stories of their success.

1:56Jun 20, 2007Audio MP3

Success Built to Last: Interview with Michael Dell, Founder and Chairman of Dell Computers (audio)

By Mark Thompson

Success Built to Last author Mark Thompson interviews Michael Dell, Founder and Chairman of Dell Computers, about his personal success with Dell.

1:44May 22, 2007Audio MP3

Success Built to Last: Interview with President Jimmy Carter (audio)

By Mark Thompson

Success Built to Last author Mark Thompson interviews President Jimmy Carter shortly after winning the Nobel Peace Prize to discuss what success really means to him.

1:39May 22, 2007Audio MP3

Success Built to Last: Interview with Senator John McCain (audio)

By Mark Thompson

Success Built to Last author Mark Thompson interviews Senator John McCain about his new definition of success.

2:01May 22, 2007Audio MP3

Success Built to Last: The Research Behind the Book (audio)

By Mark Thompson

Bonita Thompson, Research Director behind Success Built to Last, shares an abridged description of the research and the findings.

11:47May 30, 2007Audio MP3

Take Advantage of Convergence in the Marketplace (audio)

By Robert Brunner

Robert Brunner, author of "Do You Matter?," discusses creating ideas around convergence in the marketplace. Brunner is interviewed here by Stewart Emery.

1:58Sep 26, 2008Audio MP3

The Hidden Job Market, Part 1: What Is the Hidden Job Market?

By Duncan Mathison, Martha I. Finney

Martha Finney and Duncan Mathison, authors of "Unlock the Hidden Job Market," introduce the hidden job market: jobs that never get advertised or posted, which make up 70% of all positions -- and are often better opportunities than the posted positions.

12:31Oct 27, 2009Audio MP3

The Hidden Job Market, Part 2: Do You Have to Have a Job, to Get a Job?

By Martha I. Finney, Duncan Mathison

Martha Finney and Duncan Mathison, authors of "Unlock the Hidden Job Market," debunk a common myth in jobhunting -- and extoll the benefits of jobhunting when you're unemployed.

14:02Oct 28, 2009Audio MP3

The Hidden Job Market, Part 3: Today's Jobhunting Techniques

By Duncan Mathison, Martha I. Finney

Martha Finney and Duncan Mathison, authors of "Unlock the Hidden Job Market," discuss what has changed in hiring and jobhunting in recent years -- and highlight what works or doesn't work today.

18:32Oct 29, 2009Audio MP3

Three Tips for Surviving the Recession (audio)

By Edward G. Muzio

Ed Muzio, author of "Four Secrets to Liking Your Work," reveals three tips for surviving the economic downturn.

3:19Oct 1, 2008Audio MP3

Tom Donlan’s Insights on Today’s Rising Energy Prices (audio)

By Thomas G. Donlan

“A World of Wealth” author Tom Donlan discusses how today’s high gas prices indicate an energy shortage. The rising wealth of people in poor countries, who can now afford to pay for gas and electricity, creates a shortage in the world’s energy supply.

4:30May 28, 2008Audio MP3

Want to Keep Your Customers Loyal? Become Their Habit, Not Just Their Choice (audio)

By Neale Martin

Author Neale Martin reveals the central flaw in marketing theory and business strategy–-that customers are consciously aware of what they’re doing. He exposes why billions of advertising dollars are wasted and why even satisfied customers aren’t loyal.

3:07Jul 30, 2008Audio MP3

We Are Smarter Than Me: An Experimental Publishing Project on Thought Leadership and the Wisdom of a Crowd (audio)

By Jon Spector

A talk with Tim Moore, VP/publisher of Pearson Education, and Barry Libert, CEO of Shared Insights, about the experimental project to publish the wisdom of a crowd and examine a new type of thought leadership: We Are Smarter Than Me.

31:31May 8, 2007Audio MP3

Wes Moss Helps You Make More, Worry Less (audio)

By Wes Moss

"Make More, Worry Less" author Wes Moss presents some key goals and concepts from his book, talks about how Albert Einstein should figure into your job selection process, and outlines his "HUNT" formula of personal success principles of high earners.

4:04Jan 30, 2008Audio MP3

What is Permanent Whitewater? (audio)

By Gregory Shea

"Your Job Survival Guide" authors Greg Shea and Robert Gunther define "permanent whitewater" as it relates to the work world.

6:57Sep 11, 2008Audio MP3

What is Permanent Whitewater? (audio)

By Gregory Shea, Robert E. Gunther

"Your Job Survival Guide" authors Greg Shea and Robert Gunther define "permanent whitewater" and what it means to the modern work world.

6:56Sep 16, 2008Audio MP3

What Makes the Best Brand? (audio)

By Brian D. Till

Brian Till and Donna Heckler, authors of The Truth About Creating Brands People Love, reveal the key steps to crafting the best brand.

8:40Jul 15, 2008Audio MP3

What's Stopping You from Starting Your Own Business? (audio)

By Bruce R. Barringer

"What's Stopping You?" co-author Bruce Barringer helps to dispel the most common myths that keeps people from starting their own business.

1:21Jul 30, 2008Audio MP3

Why Most Start-Ups Fail (audio)

Ed Hess, author of "So, You Want to Start a Business?," uncovers the 7 most common reasons behind business failure.

3:10Oct 1, 2008Audio MP3

Why You Should Read "What's Stopping You?" (audio)

By Bruce R. Barringer

Author Bruce Barringer explains the benefits of his book, "What's Stopping You?" -- including its extensive real-world examples, its academic and practical approach, and its candor about the challenges of starting a business.

1:05Jul 8, 2008Audio MP3

The Voice of Business