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Brilliant Communication Skills: What the best communicators know, do and say

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Brilliant Communication Skills: What the best communicators know, do and say

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  • List Price: $49.98
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eBook (Watermarked)

  • Your Price: $19.99
  • List Price: $24.99
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discretely watermarking it with your name, making it uniquely yours.

Description

  • Copyright 2011
  • Pages: 192
  • Edition: 1st
  • Book
  • ISBN-10: 0-273-76174-9
  • ISBN-13: 978-0-273-76174-7

Learn and practice the powerful skills of good communication to get the very best from relationships both at work and home.

Clever tips, techniques, practical pointers and real life examples will help you boost and polish your communication skills as you learn the best ways to say what you mean to get what you want.

Sample Content

Table of Contents

Part 1

Chapter 1

What is communication? Knowing your communication style

Chapter 2

Confident communication

Chapter 3

Active listening and skilful questioning

Chapter 4

Reading between the lines; feelings, emotions and attitudes

Chapter 5

What to say, how to say it.

Chapter 6

Put it in writing

Part 2

Chapter 7

Putting it into practice

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