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Brilliant Communication Skills: What the best communicators know, do and say


  • Your Price: $19.99
  • List Price: $24.99
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  • Description
  • Sample Content
  • Updates
  • Copyright 2011
  • Pages: 192
  • Edition: 1st
  • Book
  • ISBN-10: 0-273-76174-9
  • ISBN-13: 978-0-273-76174-7

Learn and practice the powerful skills of good communication to get the very best from relationships both at work and home.


Clever tips, techniques, practical pointers and real life examples will help you boost and polish your communication skills as you learn the best ways to say what you mean to get what you want.

Table of Contents

Part 1

Chapter 1

What is communication? Knowing your communication style

Chapter 2

Confident communication

Chapter 3

Active listening and skilful questioning

Chapter 4

Reading between the lines; feelings, emotions and attitudes

Chapter 5

What to say, how to say it.

Chapter 6

Put it in writing


Part 2

Chapter 7

Putting it into practice




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