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  • Description
  • Updates
  • Copyright 2011
  • Pages: 10
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-243413-X
  • ISBN-13: 978-0-13-243413-3

This Element is an excerpt from Conversational Capital: How to Create Stuff People Love to Talk About (9780137145508), by Bertrand Cesvet, Tony Babinski, and Eric Alper. Available in print and digital formats.

 

 

Delivering one-of-a-kind products and one-of-a-kind customer experiences.

 

 

With more than six billion people around, can anyone be truly unique? The explosive growth of customization in recent years tells us the answer is a loud, resounding “yes.” Consumers demand customization and differentiation. Given the chance to take advantage of these, no two people express themselves in the same way. Our desire to be one-of-a-kind is deeply seated--and it reflects reality....

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