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How to Make Money with Social Media: An Insider's Guide on Using New and Emerging Media to Grow Your Business

  • By Jamie Turner, Reshma Shah
  • Published Sep 20, 2010 by FT Press.
    • Copyright 2011
    • Dimensions: 6" x 9"
    • Pages: 304
    • Edition: 1st
    • Book
    • ISBN-10: 0-13-210056-8
    • ISBN-13: 978-0-13-210056-4
    • eBook (Watermarked)
    • ISBN-10: 0-13-231191-7
    • ISBN-13: 978-0-13-231191-5

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Product Author Bios

Jamie Turner is Chief Content Officer for The 60 Second Marketer, an online magazine providing resources for marketers and entrepreneurs. For 20+ years, he has helped firms like AT+T, Cartoon Network, CNN, Motorola, and Coca-Cola grow sales and revenue through high-impact marketing. A frequent media guest and speaker, he was recently profiled in Advertising and Promotion, a leading marketing text. Reshma Shah, Ph.D.,  Asst. Professor of Marketing at Emory's Goizueta Business School, has worked in procurement for IBM, litigation consulting for Price Waterhouse, strategic planning for Unilever, and account management for Leo Burnett.

This is an authoritative, up-to-the-minute resource, written by real experts who have made social media marketing work for many of the world's largest companies. This in-the-trenches guide brings together both practical strategies and proven execution techniques for driving maximum value from social media marketing. Drawing on their extensive experience, Jamie Turner and Reshma Shah also show how to avoid crucial pitfalls that other companies have encountered, so you make the most of limited resources, and strengthen your brand instead of placing it at risk. Turner and Shah present comprehensive and realistic coverage of these and many other key topics:

  • What social media is not, why your first campaign failed, and what to do differently next time
  • How to think about social media, plan effectively, and set yourself up for success
  • How to make the most of YouTube, LinkedIn, Facebook, and Twitter and go beyond them
  • How to measure brand sentiment, target market engagement, and return on investment
  • How to identify key strategies, major objectives, and competitive issues, and integrate social media into broader marketing campaigns

Customer Reviews

14 of 15 people found the following review helpful
5.0 out of 5 stars Avoid Those "Spinach-Caught-In-Your Teeth" Kinds of Mistakes..., September 26, 2010
This review is from: How to Make Money with Social Media: An Insider's Guide on Using New and Emerging Media to Grow Your Business (Hardcover)
If you're a an entrepreneur that regularly follows Guy Kawasaki or Perry Marshall's missives on Google search and email marketing, you'll want to read this book ASAP. Turner and Shah place social media strategies and platforms in context so that you avoid those "spinach caught in your teeth" kinds of mistakes non-net-natives (like me) tend to make. They also offer plenty of practical tips for fine-tuning efforts on the major platforms, tracking online conversations and dissecting what the competition is doing. It's one of those books you'll refer to over and over again. Especially Chapter 11, How to Use Promoting Platforms to Help you Grow Your Sales and Revenues".

That said, the book is peppered with valuable case studies featuring many impressive Fortune 500 companies. I would have liked more case studies featuring start-ups and smaller companies like ours -- those that have to keep a remorseless eye on the time and effort involved with all social media efforts...
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12 of 13 people found the following review helpful
5.0 out of 5 stars Practical intelligent guide to using social media, October 13, 2010
This review is from: How to Make Money with Social Media: An Insider's Guide on Using New and Emerging Media to Grow Your Business (Hardcover)
Whether you're a CEO, marketing person, entrepreneur, or just interested in how new media is changing customers' interaction with business, you will find "How to Make Money with Social Media" is informative, accessible, and fun to read. This book emphasizes how a successful social media initiative must be built upon a strong integrated marketing strategy. Marketing basics are visited through a seamless melding of theory and social media tactics. Later chapters focusing on performance measurement provide pertinent advice on how to validate the effectiveness of your social media strategies. Overall, this book captures the essence of what is required to orchestrate a successful integrated marketing campaign.
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20 of 24 people found the following review helpful
5.0 out of 5 stars Best Social Media Guide Available, September 28, 2010
This review is from: How to Make Money with Social Media: An Insider's Guide on Using New and Emerging Media to Grow Your Business (Hardcover)
Customer review from the Amazon Vine™ Program (What's this?)
I've read many social media books, and this is one of the only ones that cuts through the hype. It views social media through the existing advertising and marketing landscape and gives reasons why companies should--and shouldn't--use it. A great overview of a constantly evolving landscape.

My ONLY quarrel is with the title. It *is* about using new and emerging media to grow your business, but "How to Make Money with Social Media" sounds like a spammers' tagline on Twitter.
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Online Sample Chapters

How to Make Money with Social Media: What Social Media Isn't

Introduction to How to Make Money with Social Media

Table of Contents

Acknowledgments  xiii

About the Authors  xv

Introduction  2

PART I The Social Media Landscape  7

Chapter 1 What Social Media Isn’t  8

Chapter 2 The Evolution of Marketing  18

Chapter 3 How to Think About Social Media  30

Chapter 4 The Language of Social Media  42

PART II How to Set Yourself Up for Social Media Success  53

Chapter 5 Laying the Groundwork for Success  54

Chapter 6 Why Your First Social Media Campaign Didn’t Work  64

Chapter 7 Managing the Conversation  72

Chapter 8 Creating Circular Momentum  82

PART III Social Media Platforms  93

Chapter 9 Social Media Is More Than Just YouTube, LinkedIn, Facebook, and Twitter  94

Chapter 10 How to Use Networking Platforms to Help You Grow Your Sales and Revenue  104

Chapter 11 How to Use Promoting Platforms to Help You Grow Your Sales and Revenue  114

Chapter 12 How to Use Sharing Platforms to Help You Grow Your Sales and Revenue  124

Chapter 13 Mobile Media, Augmented Reality, and Widgets, Oh My!  134

PART IV Social Media Integration  145

Chapter 14 How to Integrate Social Media into Your Marketing Plan  146

Chapter 15 How to Conduct a Competitive Assessment  156

Chapter 16 Conducting an Internal Situation Analysis  164

Chapter 17 Understanding the Customer Thought Processes  174

Chapter 18 Establishing Your Major Objectives and Key Strategies  186

Chapter 19 Aligning your Social Media Strategy with Your Brand Essence  198

PART V How to Measure Social Media  207

Chapter 20 How to Measure a Social Media Campaign  208

Chapter 21 Step 1: Measuring the Quantitative Data  218

Chapter 22 Step 2: Measuring the Qualitative Data  230

Chapter 23 Step 3: Measuring the Only Really Important Thing–Your Return on Investment  242

PART VI Conclusion  255

Chapter 24 Social Media Guidelines for Corporations  256

Chapter 25 59 Things You Need to Do on Your Way to a Successful Social Media Campaign  266

Index  276

Sample Pages

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