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Investing in People: Financial Impact of Human Resource Initiatives

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Product Author Bios

Wayne F. Cascio is US Bank Term Professor of Management at the University of Colorado Denver. A Fellow of the National Academy of Human Resources, Academy of Management, and American Psychological Association, he has received the Distinguished Career award from the Human Resources Division of the Academy of Management. He authored the classic Costing Human Resources.

 

John W. Boudreau is Research Director at the Center for Effective Organizations, and Professor of Management and Organization at the Marshall School of Business, University of Southern California. A Fellow of the National Academy of Human Resources, he has received scholarly contribution awards from the Academy of Management. He is recognized worldwide for breakthrough research on links between human capital and competitive advantage.

A Logical, Proven Framework for Understanding the Economic Value of Human Resources Investments

 

  • How to choose Human Resources investments that deliver optimal strategic value—and eliminate those that don’t
  • Best-practice metrics and analysis techniques for talent management, performance management, health and wellness programs, and much more

 

Investing in People introduces a breakthrough approach to Human Resources (HR) measurement that systematically aligns HR investments with organizational goals and helps make HR the true strategic partner it needs to be. Wayne F. Cascio and John W. Boudreau show exactly how to choose, implement, and use metrics to improve decision-making, optimize organizational effectiveness, and maximize the value of HR investments.

 

You’ll master crucial foundational principles such as risk, return, and economies of scale—and use them to evaluate investments objectively in everything from work/life programs to training. Cascio and Boudreau also introduce powerful ways to integrate HR with enterprise strategy and budgeting and for gaining commitment from business leaders outside the HR function.

 

If you truly want “a seat at the table”—or if you want to keep the one you have—you’ll find this book utterly indispensable.

 

Free software available online

You don’t need to be a math wizard to get results from Investing in People! Visit www.shrm.org/publications/books to access software that automates virtually all of this book’s key formulas and calculations.

 

Foreword xi

Acknowledgments xiii

About the Authors xiv

Preface xv

Plan for the Book xvii

 

Chapter 1: Making HR Measurement Strategic 1

Chapter 2: Analytical Foundations of HR Measurement 21

Chapter 3: The Hidden Costs of Absenteeism 43

Chapter 4: The High Cost of Employee Separations 67

Chapter 5: Employee Health, Wellness, and Welfare 99

Chapter 6: Employee Attitudes and Engagement 125

Chapter 7: Financial Effects of Work-Life Programs 151

Chapter 8: Staffing Utility: The Concept and Its Measurement 171

Chapter 9: The Economic Value of Job Performance 195

Chapter 10: The Payoff from Enhanced Selection 223

Chapter 11: Costs and Benefits of HR Development Programs 245

Chapter 12: Talent-Investment Analysis: Catalyst for Change 271

Appendix A: The Taylor-Russell Tables 285

Appendix B: The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device 297

 

Index 309

Customer Reviews

6 of 6 people found the following review helpful
5.0 out of 5 stars A solid approach to strategic HRM, January 13, 2009
By 
Craig Matteson (Saline, MI) - See all my reviews
(TOP 500 REVIEWER)    (HALL OF FAME REVIEWER)    (REAL NAME)   
I think this is an important book for HR management. The authors show the way of moving from the odd notions of how well HR delivers its services to demonstrating hard number measurements of HR value added to the performance of the company. After presenting their argument for making HR Management as strategic as Finance and Marketing, they show you how to become more analytical in your approach to HRM.

They then go through ten subjects showing you how to analyze the financial impact of that topic and then offer you a case study to work through using the tools you were given in that chapter. Then ten topics are:

1) The Hidden Costs of Absenteeism
2) The High Cost of Employee Separations
3) Employee Health, Wellness, and Welfare
4) Employee Attitudes and Engagement
5) Financial Effects of Work-Life Programs
6) Staffing Utility - Concept and Measurement
7) The Economic Value of Job Performance
8) The Payoff from Enhanced... Read more
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2 of 2 people found the following review helpful
4.0 out of 5 stars Valuable for HR in large corporations, May 5, 2010
By 
Robin (Bethesda, Moldova, Republic of) - See all my reviews
(REAL NAME)   
This review is from: Investing in People: Financial Impact of Human Resource Initiatives (Paperback)
Investing in People is a valuable, technical resource that is probably most useful to Human Resource professionals in large corporations or labor intensive organizations. The title is a bit misleading in the sense that Investing in People doesn't really tell the average business owner or department head, or HR manager how to invest in people.

What this book does do, quite well, is to explain how the results of specific tactical HR iniatives can be measured. Given the soft, less than practical reputation of some work-life programs, this is a good thing. Its a proactive tool for the Human Resource Executive to use to measure the impact of something like a healthy eating program, a quit smoking, or stress reduction program. With this information the HR Executive can measure the impact of a given initiative, and decide rationally whether such a program should be continued or changed. Some of the areas examined are absenteism, health, turnover and work-life programs such... Read more
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4.0 out of 5 stars Great Book!, March 13, 2013
Amazon Verified Purchase(What's this?)
This book goes well with a comprehensive syllabus.
Illustartions are helpful and provide great scenarios towards the current trends of HRM.
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Table of Contents

Foreword xi

Acknowledgments xiii

About the Authors xiv

Preface xv

Plan for the Book xvii

 

Chapter 1: Making HR Measurement Strategic 1

Chapter 2: Analytical Foundations of HR Measurement 21

Chapter 3: The Hidden Costs of Absenteeism 43

Chapter 4: The High Cost of Employee Separations 67

Chapter 5: Employee Health, Wellness, and Welfare 99

Chapter 6: Employee Attitudes and Engagement 125

Chapter 7: Financial Effects of Work-Life Programs 151

Chapter 8: Staffing Utility: The Concept and Its Measurement 171

Chapter 9: The Economic Value of Job Performance 195

Chapter 10: The Payoff from Enhanced Selection 223

Chapter 11: Costs and Benefits of HR Development Programs 245

Chapter 12: Talent-Investment Analysis: Catalyst for Change 271

Appendix A: The Taylor-Russell Tables 285

Appendix B: The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device 297

 

Index 309

 
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