This eBook includes the following formats, accessible from your Account page after purchase:
EPUB The open industry format known for its reflowable content and usability on supported mobile devices.
MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.
PDF The popular standard, used most often with the free Adobe® Reader® software.
This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.
THE BOOK YOU CAN RELY ON WHENEVER YOU FACE A LEADERSHIP CHALLENGE
The demands of a leader can be many, varied and difficult. The Leadership Book picks out the 10 top challenges that leaders face on a daily basis and shows how to maximise the performance of leaders and their teams in each of these situations. Each of the 10 sections pins down:
· exactly what the issue is
· the challenges it can throw up
· key leadership actions for to take
· the measures of success
· the pitfalls to watch out for
· a leadership summary to give a quick overview of the highlights of each issue
· cross-references to related issues
A lifelong companion suitable for any leader, you can dip into sections as and when you need to deal with a particular issue, making for a must-have guide for you to refer back to again and again.
About the author
1 Your leadership self
First days in the job
Demeanour: settting the tone
Trusting your instincts
Focussing on what matters
You and your boss
2 Vision and strategy: the leadership mantra
Setting and selling a Vision
International markets and strategy
3 Your leadership team
Defining your leadership team
Managing your leadership team
Your team is more skilled than you
Team members in other countries
4 Leading your organisation
Credibility from repetition
Resistance to change
Process: Making the right things happen at the right time
Collaborating with sister businesses
5 Leading performance excellence
People performance management
The difficult interview
Objectives and incentives
6 Customers: leading you
The importance of the customer
The customer journey 1: customer experience
The customer journey 2: technology journey
Sell! Sell! Sell!
7 Marketing: leading the market
Marketing is everyone
Branding and organisational identity
Leading product development
8 Suppliers and partners: leading together
9 Learning: leadership development
The knowledge premium
10 Resources: the leadership toolkit
Human Resources: making HR work for you
ONE MONTH ACCESS!
Get unlimited 30-day access to thousands of Books & Training Videos about technology, professional development and digital media If you continue your subscription after your 30-day trial, you can receive 30% off a monthly subscription to the Safari Library for up to 12 months.