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Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations

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Product Author Bios

Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager®, coauthored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.

 

Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.

 

This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.

 

From The One Minute Manager to Raving Fans, Ken Blanchard's books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven. Now, in Leading at a Higher Level, Updated Edition, Blanchard and his colleagues bring together everything they've learned about world-class leadership. You'll discover how to create targets and visions based on the "triple bottom line", and make sure people know who you are, where you're going, and the values that will guide your journey. From start to finish, this book extends Blanchard's breakthrough work on delivering legendary customer service, creating "raving fans," and building "Partnerships for Performance" that empower everyone who works for and with you. Updated throughout, this new edition contains two powerful, important new chapters: one on coaching to create higher-level leaders, and another on creating a higher-level culture throughout your organization. It also offers the definitive, most up-to-date techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, it will help you dig deep within, discover the personal "leadership point of view" all great leaders possess-and apply it throughout your entire life.

Customer Reviews

16 of 16 people found the following review helpful
5.0 out of 5 stars Blanchard in a book, January 12, 2011
By 
Chris Jordan (Atlanta, GA) - See all my reviews
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This review is from: Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations (Hardcover)
Imagine taking everything Ken Blanchard has ever written that was worth reading and put it in one book. That's what you have here. This is a gold mine. Regardless of who you lead (yourself, your family, your department, your company, your non-profit organization, your HOA, etc) this is the book for you!
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14 of 17 people found the following review helpful
3.0 out of 5 stars Good info, too many plugs for his other books, December 26, 2011
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This review is from: Leading at a Higher Level, Revised and Expanded Edition: Blanchard on Leadership and Creating High Performing Organizations (Hardcover)
There is tons of good information in this book, however I am baffled at the motives of the author(s) constantly referring/referencing/footnoting their own previously written books. In almost every chapter he refers to himself and co-authors in the third person ("As Ken Blanchard writes in ___ book".) It is very distracting to me and I can't determine if it is a shameless plug to sell you his other works or if it is some attempt at lending credibility to his point. If he wrote the previous book as an original idea, then he has no need to reference or quote himself. He makes excellent, thought-provoking points, but as Cynthia R. states in her book review, "Good info, too many plugs for his other books." (see how annoying that is)
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8 of 10 people found the following review helpful
5.0 out of 5 stars Great download!, August 10, 2010
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I also had no problems downloading the free version of the entire book on the kindle app for my droid phone. This is a great reference for training and leadership--everything from leading yourself, teams, companies, and learning how to coach others, as well as yourself. The authors of the Blanchard companies cover it all here!
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Online Sample Chapter

Is Your Organization High Performing?

Table of Contents

Introduction: Leading at a Higher Level by Ken Blanchard     xv

 

SECTION I:  SET YOUR SIGHTS ON THE RIGHT TARGET AND VISION

 

Chapter 1    Is Your Organization High Performing?     3

Don Carew, Fay Kandarian, Eunice Parisi-Carew, Jesse Stoner, and Ken Blanchard

 

Chapter 2    The Power of Vision     17

Jesse Stoner, Ken Blanchard, and Drea Zigarmi

 

SECTION II:  TREAT YOUR CUSTOMERS RIGHT

 

Chapter 3    Serving Customers at a Higher Level     33

Ken Blanchard, Kathy Cuff, Vicki Halsey, and Jesse Stoner

 

SECTION III:  TREAT YOUR PEOPLE RIGHT

 

Chapter 4    Empowerment Is the Key     57

Alan Randolph and Ken Blanchard

 

Chapter 5    Situational Leadership® II: The Integrating Concept     75

The Founding Associates

 

Chapter 6    Self Leadership: The Power Behind Empowerment     91

Susan Fowler, Ken Blanchard, and Laurence Hawkins

 

Chapter 7    Partnering for Performance     105

Fred Finch and Ken Blanchard

 

Chapter 8    Essential Skills for Partnering for Performance: The One Minute Manager®     129

Ken Blanchard and Fred Finch

 

Chapter 9    Coaching: A Key Competency for Leadership Development     149

Linda Miller and Madeleine Homan Blanchard

 

Chapter 10   Situational Team Leadership     165

Don Carew, Eunice Parisi-Carew, Lael Good, and Ken Blanchard

 

Chapter 11   Organizational Leadership     191

Pat Zigarmi, Judd Hoekstra, Ken Blanchard, and Drea Zigarmi

 

Chapter 12   Strategies for Leading a Change     215

Pat Zigarmi and Judd Hoekstra

 

SECTION IV:  HAVE THE RIGHT KIND OF LEADERSHIP

 

Chapter 13   Managing a Successful Culture Transformation     241

Garry Demarest, Chris Edmonds, and Bob Glaser

 

Chapter 14   Servant Leadership     261

Ken Blanchard, Scott Blanchard, and Drea Zigarmi

 

Chapter 15   Determining Your Leadership Point of View     289

Ken Blanchard, Margie Blanchard, and Pat Zigarmi

 

Endnotes     309

Acknowledgments     323

About the Authors     327

Services Available     347

Index     351

 

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