Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies (paperback)
- By Ron D. Snee, Roger W. Hoerl
- Published Nov 1, 2002 by FT Press.
- Copyright 2003
- Dimensions: 6 X 9
- Pages: 304
- Edition: 1st
- Book
- ISBN-10: 0-13-611742-2
- ISBN-13: 978-0-13-611742-1
- eBook (Watermarked)
- ISBN-10: 0-13-204458-7
- ISBN-13: 978-0-13-204458-5
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Product Author Bios
DR. RONALD D. SNEE is Principal in Tunnell Consulting's Performance Excellence Practice, which offers Six Sigma consulting, training, facilitation, and implementation, in addition to other process-improvement approaches. He has an outstanding record of leadership in process and organizational improvement in a wide range of industries, including telecommunications, insurance, financial services, newspapers, clinical diagnostics, and chemical and plastics manufacturing. He designed DuPont's first company-wide continuous improvement curriculum.
Dr. Snee has earned the American Society for Quality's highest honor, the Shewhart Medal, and served as a member of the Malcolm Baldrige National Quality Award Criteria Team.
DR. ROGER W. HOERL is a long-time leader in GE's renowned Six Sigma initiative. As Manager of GE R&D's Applied Statistics Lab, he partners on research projects with GE businesses ranging from NBC and GE Capital to GE Aircraft Engines and GE Power Systems. He has implemented Six Sigma in a wide range of GE processes, from corporate audit to delinquent credit card tracking. A Fellow of both the American Statistical Association (ASA) and the American Society for Quality (ASQ), he won ASQ's 2001 Brumbaugh Award for the published paper with the greatest impact on industrial quality control applications.
Snee and Hoerl are also co-authors of Statistical Thinking: Improving Business Performance, an innovative guide to the strategic use of data and statistics in solving business problems.
Leading Six Sigma is the complete guide to leading quality initiatives in your company. Top Six Sigma consultant Ronald Snee and GE quality leader Roger Hoerl demonstrate how to deploy a Six Sigma plan that reflects your unique organization, and key lessons learned from the world's best implementations. Coverage includes every facet of Six Sigma leadership: strategy, goal setting, metrics, training, roles/responsibilities, processes, reporting, rewards, ongoing review, and much more.
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8 of 8 people found the following review helpful
Six Sigma for Those Who Read Books for CEOs, By
This review is from: Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies (Hardcover)
This is a book about getting your organization to adopt Six Sigma. This book focuses on excellent techniques that are needed for convincing upper management of the value of Six Sigma. The target audience seems to be CEOs and their top assistants. In fact the authors pretty much concede that implementing Six Sigma is impossible without CEO intervention. Little can be found to help line managers implement a culture appropriate for Six Sigma. This fine book would have been even better had they addressed line issues more aggressively and had more on how to communicate Six Sigma in a manner that would not leave the "rank and file" thinking Six Sigma is just "old water in new bottles".I dare say in many companies, the rank and file will assume that Six Sigma is ineffective jargon. Further, this will to a large extent be due to oversimplified misunderstandings of Six Sigma. Most Six Sigma training emphasizes that Six Sigma is used when the solution is unknown. Yet I only hear people... Read more
5 of 5 people found the following review helpful
An Excellent Book, By
This review is from: Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies (Hardcover)
Without a doubt this is one of the best books ever written on Six Sigma and I should know as I have read nearly every book written on Six Sigma over the last three years. However, let me clarify something up front. This book does not delve into the tools of Six Sigma nor the actual statistical methods of Six Sigma like Air Academy Associates excellent books `Basic Statistics' or `Understanding Industrial Designed Experiments'. What this book does, however, is address the following topics which so far every other book on Six Sigma has failed to cover and clarify:1. The right projects, the right people: Identifying your company's most promising Six Sigma opportunities and leaders.
3 of 3 people found the following review helpful
Highly Recommended!, By
This review is from: Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies (Hardcover)
This book differs from most other Six Sigma guides in that it identifies, by name, companies that failed at Six Sigma. So many authors have presented Six Sigma as something magical that it is refreshing to see its warts. Make no mistake - the authors are not out to debunk or dethrone Six Sigma, a management philosophy and method that has been their professional life for many years. They clearly believe that Six Sigma is worth the investment of time, brain power, leadership and political capital that it requires. But they aren't afraid to point out the fact that it does require serious investment, and that management must sustain its commitment for years to unlock the full benefit of the Six Sigma approach. The book is a tolerably good read, albeit dry. It mercifully spares the reader any puffery or promotion, and it lays out the axioms of Six Sigma life in a very lucid format. Occasionally, it stoops to cliché, but not terribly often. We recommend it to those who need to know...
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Table of Contents
Preface.
Acknowledgements.
1. So You Want to Do Six Sigma?
2. Four Case Studies: What Works and What Doesn't.
3. How to Successfully Deploy Six Sigma.
4. Launching the Initiative.
5. Managing the Effort.
6. Sustaining Momentum and Growing.
7. The Way We Work.
8. Final Thoughts for Leaders.
Deployment Questions and Answers.
Six Sigma Deployment Plan-An Example. Contents. Introduction. Deployment Plan Elements. Lessons Learned. Key Issues. Action Plan.
Glossary.
Acronyms.
Index.
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