Moral Intelligence 2.0: Enhancing Business Performance and Leadership Success in Turbulent Times
Product Author Bios
Douglas Lennick (Minneapolis) led American Express Financial Advisors’ retail distribution business to unparalleled success. Today, in addition to his work as a partner at Lennick Aberman, he works directly with the CEO of Ameriprise Financial, retaining the EVP title and focusing on workforce culture and performance.
Fred Kiel, Ph.D. (Minneapolis), co-founder of KRW International, Inc., brings 30 years’ experience to his work with Fortune 500 executives on building organizational effectiveness through leadership excellence. He is often called the “father of executive coaching” for his pioneering work in this field.
The best-performing companies have leaders who actively apply moral values to achieve enduring personal and organizational success. Lennick and Kiel extensively identify the moral components at the heart of the recent financial crisis, and illuminate the monetary and human costs of failed moral leadership in global finance, business and government. The authors begin by systematically defining the principles of moral intelligence and the behavioral competencies associated with them. Next, they demonstrate why sustainable optimal performance–on both an individual and organizational level–requires the development and application of superior moral and emotional competencies. Using many new examples and real case studies and new interviews with key business leaders, they identify connections between moral intelligence and higher levels of trust, engagement, retention, and innovation. Readers will find specific guidance on moral leadership in both large organizations and entrepreneurial ventures, as well as a new, practical, step-by-step plan for measuring and strengthening every component of moral intelligence–from integrity and responsibility to compassion and forgiveness. The authors also provide practical ways for readers to develop their own moral and emotional competencies.
Table of Contents
Foreword by Richard Leider xiii
Foreword to Previous Edition by Richard E. Boyatzis xvi
Part I: Moral Intelligence
Chapter 1: Good Business 3
Chapter 2: Born to Be Moral 35
Chapter 3: Your Moral Compass 57
Chapter 4: Staying True to Your Moral Compass 81
Part II: Developing Moral Skills
Chapter 5: Integrity 97
Chapter 6: Responsibility 113
Chapter 7: Compassion and Forgiveness 125
Chapter 8: Emotions 135
Chapter 9: Making Moral Decisions 157
Part III: Moral Leadership
Chapter 10: The Moral Leader 181
Chapter 11: Leading Large Organizations 197
Chapter 12: Moral Intelligence for the Entrepreneur 223
Epilogue: Becoming a Global Moral Leader 243
Appendix A: Strengthening Your Moral Skills 251
Appendix B: Moral Competency Inventory (MCI) 263
Appendix C: Scoring the MCI 271
Appendix D: Interpreting Your MCI Scores 277
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