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Moral Intelligence: Enhancing Business Performance and Leadership Success

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Product Author Bios

Doug Lennick led 14,000 professionals and support teams at American Express Financial Advisors to unparalleled success. Today, in addition to his work as managing partner of the Lennick Aberman Group, he continues to work directly with American Express Company's CEO, retaining the title of EVP and focusing on workforce culture and performance. He is known worldwide for his expertise in driving business results by improving managers' emotional competence.

Fred Kiel, Ph.D., co-founder of KRW International, Inc., brings over 30 years of experience to his work with Fortune 500 CEOs and senior executives on building organizational effectiveness through leadership excellence and aligning organization with mission. Kiel is often called the "father of executive coaching" for his pioneering work in this field. Before founding KRW, Kiel worked with senior executives in private practice, developing a rigorous data-gathering and customizeddevelopment process designed to provide executives with transformative feedback.


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Through a combination of research, and original thought leadership, the authors demonstrate how the best performing companies have leaders who actively apply moral values to achieve enduring personal and organizational success. These individuals exhibit moral intelligence: a strong moral compass and the ability to follow it. Lennick and Kiel reveal how dozens of companies benefit from the moral intelligence of their leaders, help build specific moral competencies leaders need: integrity, responsibility, compassion, forgiveness, and more. This book also includes the new Moral and Emotional Competency Inventory (MECI): an indispensable metric to assess moral intelligence. Leaders with strong moral intelligence can build the trust and commitment that are the foundation of truly great businesses. Be one of those leaders, lead one of those companies, with Moral Intelligence.

Customer Reviews

62 of 63 people found the following review helpful
5.0 out of 5 stars It's not just good morals, it's good business, July 7, 2005
By 
Joanna Daneman (Middletown, DE USA) - See all my reviews
(TOP 10 REVIEWER)    (VINE VOICE)    (COMMUNITY FORUM 04)    (#1 Hall OF FAME REVIEWER)    (REAL NAME)   
This review is from: Moral Intelligence: Enhancing Business Performance and Leadership Success (Hardcover)
The author makes a point that not only do we need to be taught morals and ethics, we need to know how to implement them in business. There are examples in this book of people gone wrong, terribly wrong, for very little reason other than the environment they were working in gave all the wrong signals--and that any moral training they'd had was weak enough to be lost in the crowd of "everyone's doing it, so it's ok." So, is it really ok to cheat stealing supplies, award bids to cronies and work against the firm's benefit for your personal gain because someone else is doing it? What's your answer? Without a moral compass (the instruction set on what and what not to do and why) and without moral direction (the how and when and why of what to do and what not to do) some pretty sad things happen.

This is the crux of "Moral Intelligence" --businesses have to model the behavior as well as to instruct their members in ethics. And people better have a good grounding long before they... Read more
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54 of 57 people found the following review helpful
5.0 out of 5 stars An IQ Test For The Soul, May 31, 2005
By 
John G. Hilliard (Toronto Canada) - See all my reviews
(REAL NAME)   
This review is from: Moral Intelligence: Enhancing Business Performance and Leadership Success (Hardcover)
Not many of us start our business careers deciding what principles and values we should follow. If we do it is usually something involving money and advancement. The authors state that in their joint careers they have worked with hundreds of leaders and they found that the most successful of them all seemed to have something special. They decided that there was something more basic then emotional intelligence skills that seemed to be at the heart of long lasting business success. They call this trait moral intelligence.

The authors describe moral intelligence as the mental capacity to determine how universal human principles should be applied to our values, goals and actions. The ability to differentiate between right and wrong. So they then decided to determine if this trait can be taught, which leads us to this book. They have written a book that is not so much a how to guide but almost a self examination of the readers moral compass and it gives the reader a... Read more
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19 of 19 people found the following review helpful
5.0 out of 5 stars A Critical Rung on the Ladder to Success, August 16, 2005
By 
Craig L. Howe "The Pointed Pundit" (Darien, CT United States) - See all my reviews
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This review is from: Moral Intelligence: Enhancing Business Performance and Leadership Success (Hardcover)
Corporate morality plays a critical role in corporate success.

One need only to listen to tales regaled by consumers who hesitate or refuse to purchase products from companies that engage in moral dysfunction to know it is true. Add to that, the growing list of investors and consumers who limit their purchases to companies that match the buyer's personal standards.

Without a clear moral beacon, an organization risks devastating financial failure. The authors argue that without moral intelligence, long-term business success is not sustainable.

For years we have recognized the difference between cognitive and emotional intelligence. Moral Intelligence, the authors argue is another distinct division. They define it as the ability to determine how universal human principles - like the "golden rule" - should be applied to our personal values, goals and actions.

The book focuses on four principles that are vital for sustained personal and... Read more
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Online Sample Chapter

Why Moral Intelligence Is Good for Business

Table of Contents

Foreword.

Introduction.

I. MORAL INTELLIGENCE.

1. Good Business.

2. Born to Be Moral.

    What the Best Leaders Believe

    A Visit to the Nursery

    Nature Versus Nurture

    Growing Up Moral

    Learning to Be Responsible

    When Things Go Wrong

    Inside Your (Moral) Brain

    It's All in Your Head

    The Moral Map of Your Brain

    Why We're Good and Why We're Bad

    So What Went Wrong?

    Moral Software

3. Your Moral Compass.

    Embracing Universal Principles

    Discovering Your Values

    The Morality of Values

    Beliefs

    Identifying Your Beliefs

    Goals

    Why Leaders Love Goals

    Your Goals 

    Put It in Writing

    Behavior

4. Staying True to Your Moral Compass.

II. DEVELOPING MORAL SKILLS.

5. Integrity.

    Acting Consistently with Principles, Values, and Beliefs

    Telling the Truth

    Standing Up for What Is Right

    Keeping Promises

6. Responsibility.

    Taking Responsibility for Personal Choices

    Admitting Mistakes and Failures

    Embracing Responsibility for Serving Others

7. Compassion and Forgiveness.

    Actively Caring About Others

    Letting Go of Your Own Mistakes 

    Letting Go of Others' Mistakes

8. Emotions.

    Self-Awareness

    Understanding Your Thoughts

    Personal Effectiveness 

    Deciding What to Think

    Self-Control

    Nurturing Emotional Health

    Interpersonal Effectiveness

    Empathy

    Misplaced Compassion

    Respecting Others

    Getting Along With Others

III. THREE: MORAL LEADERSHIP.

9. The Moral Leader.

10. Leading Large Organizations.

    The Fabric of Values

    Is There Such a Thing as a Morally Intelligent Organization?

    The Morally Intelligent Organization-An Aerial View

    Morally Intelligent Policies

    The Principles that Matter Most

    Organizational Integrity

    The Responsible Organization

    The Compassionate Organization

    The Forgiving Organization

    Recruiting for Values

    Reinforcing Values Starts at the Top 

    The Power of Formal Rewards

    Success Stories

    Ideal Versus Real 

    Values and the Global Organization

11. Moral Intelligence for the Entrepreneur.

    Moral Values in Small Organizations

    Last Words About Business Start-Ups 

Epilogue: Becoming a Global Moral Leader.

    Raising the Stakes

    Watch Your Wake

    Give Back

    Create the Future

    A Global Business Opportunity

    Conclusion

Appendix A: Strengthening Your Moral Skills.

    A Look in the Mirror

    Using the MCI 

    The Right Frame of Mind for Completing the MCI 

    Scoring and Interpreting Your MCI 

    Prioritizing Your Moral Development Efforts

    The Road Less Traveled

    The 80/20 Rule

    Your Moral Development Plan

    Putting Your Moral Development Plan into Practice

    Breaking Bad Habits

    Reward Yourself for Positive Change

    Surround Yourself with Positive People

    Do I Really Need to Change?

    Books, Audio, and Video Media

    Workshops

    Personal Counseling

    Executive Coaching 

Appendix B: Moral Competency Inventory (MCI).

Appendix C: Scoring the MCI.

    Moral Competencies Worksheet

    What Your Total MCI Score Means

Appendix D: Interpreting Your MCI Scores.

    Total MCI Score (Alignment Score) 

    Highest and Lowest Competency Scores

    Individual Item Scores

    Reality Testing

    Do Your Scores Matter?

    Now What?

Index.

Downloadable Sample Chapter

Sample Chapter - 71 KB -- Chapter 1: Good Business

Sample Pages

Download the sample pages (includes Chapter 1 and Index)

 
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