Moral Intelligence: Enhancing Business Performance and Leadership Success
Product Author Bios
Doug Lennick led 14,000 professionals and support teams at American Express Financial Advisors to unparalleled success. Today, in addition to his work as managing partner of the Lennick Aberman Group, he continues to work directly with American Express Company's CEO, retaining the title of EVP and focusing on workforce culture and performance. He is known worldwide for his expertise in driving business results by improving managers' emotional competence.
Fred Kiel, Ph.D., co-founder of KRW International, Inc., brings over 30 years of experience to his work with Fortune 500 CEOs and senior executives on building organizational effectiveness through leadership excellence and aligning organization with mission. Kiel is often called the "father of executive coaching" for his pioneering work in this field. Before founding KRW, Kiel worked with senior executives in private practice, developing a rigorous data-gathering and customizeddevelopment process designed to provide executives with transformative feedback.
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Through a combination of research, and original thought leadership, the authors demonstrate how the best performing companies have leaders who actively apply moral values to achieve enduring personal and organizational success. These individuals exhibit moral intelligence: a strong moral compass and the ability to follow it. Lennick and Kiel reveal how dozens of companies benefit from the moral intelligence of their leaders, help build specific moral competencies leaders need: integrity, responsibility, compassion, forgiveness, and more. This book also includes the new Moral and Emotional Competency Inventory (MECI): an indispensable metric to assess moral intelligence. Leaders with strong moral intelligence can build the trust and commitment that are the foundation of truly great businesses. Be one of those leaders, lead one of those companies, with Moral Intelligence.
Authors' Web Site -- Moral Intelligence Web Site
62 of 63 people found the following review helpful
It's not just good morals, it's good business,
This review is from: Moral Intelligence: Enhancing Business Performance and Leadership Success (Hardcover)The author makes a point that not only do we need to be taught morals and ethics, we need to know how to implement them in business. There are examples in this book of people gone wrong, terribly wrong, for very little reason other than the environment they were working in gave all the wrong signals--and that any moral training they'd had was weak enough to be lost in the crowd of "everyone's doing it, so it's ok." So, is it really ok to cheat stealing supplies, award bids to cronies and work against the firm's benefit for your personal gain because someone else is doing it? What's your answer? Without a moral compass (the instruction set on what and what not to do and why) and without moral direction (the how and when and why of what to do and what not to do) some pretty sad things happen.
This is the crux of "Moral Intelligence" --businesses have to model the behavior as well as to instruct their members in ethics. And people better have a good grounding long before they... Read more
54 of 57 people found the following review helpful
An IQ Test For The Soul,
This review is from: Moral Intelligence: Enhancing Business Performance and Leadership Success (Hardcover)Not many of us start our business careers deciding what principles and values we should follow. If we do it is usually something involving money and advancement. The authors state that in their joint careers they have worked with hundreds of leaders and they found that the most successful of them all seemed to have something special. They decided that there was something more basic then emotional intelligence skills that seemed to be at the heart of long lasting business success. They call this trait moral intelligence.
The authors describe moral intelligence as the mental capacity to determine how universal human principles should be applied to our values, goals and actions. The ability to differentiate between right and wrong. So they then decided to determine if this trait can be taught, which leads us to this book. They have written a book that is not so much a how to guide but almost a self examination of the readers moral compass and it gives the reader a... Read more
19 of 19 people found the following review helpful
A Critical Rung on the Ladder to Success,
This review is from: Moral Intelligence: Enhancing Business Performance and Leadership Success (Hardcover)Corporate morality plays a critical role in corporate success.
One need only to listen to tales regaled by consumers who hesitate or refuse to purchase products from companies that engage in moral dysfunction to know it is true. Add to that, the growing list of investors and consumers who limit their purchases to companies that match the buyer's personal standards.
Without a clear moral beacon, an organization risks devastating financial failure. The authors argue that without moral intelligence, long-term business success is not sustainable.
For years we have recognized the difference between cognitive and emotional intelligence. Moral Intelligence, the authors argue is another distinct division. They define it as the ability to determine how universal human principles - like the "golden rule" - should be applied to our personal values, goals and actions.
The book focuses on four principles that are vital for sustained personal and... Read more
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Online Sample Chapter
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Table of Contents
I. MORAL INTELLIGENCE.
1. Good Business.
2. Born to Be Moral.
What the Best Leaders Believe
A Visit to the Nursery
Nature Versus Nurture
Growing Up Moral
Learning to Be Responsible
When Things Go Wrong
Inside Your (Moral) Brain
It's All in Your Head
The Moral Map of Your Brain
Why We're Good and Why We're Bad
So What Went Wrong?
3. Your Moral Compass.
Embracing Universal Principles
Discovering Your Values
The Morality of Values
Identifying Your Beliefs
Why Leaders Love Goals
Put It in Writing
4. Staying True to Your Moral Compass.
II. DEVELOPING MORAL SKILLS.
Acting Consistently with Principles, Values, and Beliefs
Telling the Truth
Standing Up for What Is Right
Taking Responsibility for Personal Choices
Admitting Mistakes and Failures
Embracing Responsibility for Serving Others
7. Compassion and Forgiveness.
Actively Caring About Others
Letting Go of Your Own Mistakes
Letting Go of Others' Mistakes
Understanding Your Thoughts
Deciding What to Think
Nurturing Emotional Health
Getting Along With Others
III. THREE: MORAL LEADERSHIP.
9. The Moral Leader.
10. Leading Large Organizations.
The Fabric of Values
Is There Such a Thing as a Morally Intelligent Organization?
The Morally Intelligent Organization-An Aerial View
Morally Intelligent Policies
The Principles that Matter Most
The Responsible Organization
The Compassionate Organization
The Forgiving Organization
Recruiting for Values
Reinforcing Values Starts at the Top
The Power of Formal Rewards
Ideal Versus Real
Values and the Global Organization
11. Moral Intelligence for the Entrepreneur.
Moral Values in Small Organizations
Last Words About Business Start-Ups
Epilogue: Becoming a Global Moral Leader.
Raising the Stakes
Watch Your Wake
Create the Future
A Global Business Opportunity
Appendix A: Strengthening Your Moral Skills.
A Look in the Mirror
Using the MCI
The Right Frame of Mind for Completing the MCI
Scoring and Interpreting Your MCI
Prioritizing Your Moral Development Efforts
The Road Less Traveled
The 80/20 Rule
Your Moral Development Plan
Putting Your Moral Development Plan into Practice
Breaking Bad Habits
Reward Yourself for Positive Change
Surround Yourself with Positive People
Do I Really Need to Change?
Books, Audio, and Video Media
Appendix B: Moral Competency Inventory (MCI).
Appendix C: Scoring the MCI.
Moral Competencies Worksheet
What Your Total MCI Score Means
Appendix D: Interpreting Your MCI Scores.
Total MCI Score (Alignment Score)
Highest and Lowest Competency Scores
Individual Item Scores
Do Your Scores Matter?
Downloadable Sample Chapter
Sample Chapter - 71 KB -- Chapter 1: Good Business
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