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Moral Intelligence: Enhancing Business Performance and Leadership Success
- By Doug Lennick, Fred Kiel
- Published May 3, 2005 by Pearson Prentice Hall.
- Copyright 2005
- Pages: 304
- Edition: 1st
- eBook (Watermarked)
- ISBN-10: 0-13-204485-4
- ISBN-13: 978-0-13-204485-1
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Product Author Bios
Doug Lennick led 14,000 professionals and support teams at American Express Financial Advisors to unparalleled success. Today, in addition to his work as managing partner of the Lennick Aberman Group, he continues to work directly with American Express Company's CEO, retaining the title of EVP and focusing on workforce culture and performance. He is known worldwide for his expertise in driving business results by improving managers' emotional competence.
Fred Kiel, Ph.D., co-founder of KRW International, Inc., brings over 30 years of experience to his work with Fortune 500 CEOs and senior executives on building organizational effectiveness through leadership excellence and aligning organization with mission. Kiel is often called the "father of executive coaching" for his pioneering work in this field. Before founding KRW, Kiel worked with senior executives in private practice, developing a rigorous data-gathering and customizeddevelopment process designed to provide executives with transformative feedback.
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Through a combination of research, and original thought leadership, the authors demonstrate how the best performing companies have leaders who actively apply moral values to achieve enduring personal and organizational success. These individuals exhibit moral intelligence: a strong moral compass and the ability to follow it. Lennick and Kiel reveal how dozens of companies benefit from the moral intelligence of their leaders, help build specific moral competencies leaders need: integrity, responsibility, compassion, forgiveness, and more. This book also includes the new Moral and Emotional Competency Inventory (MECI): an indispensable metric to assess moral intelligence. Leaders with strong moral intelligence can build the trust and commitment that are the foundation of truly great businesses. Be one of those leaders, lead one of those companies, with Moral Intelligence.Table of Contents
Foreword.
Introduction.
I. MORAL INTELLIGENCE.
1. Good Business.
2. Born to Be Moral.
What the Best Leaders Believe
A Visit to the Nursery
Nature Versus Nurture
Growing Up Moral
Learning to Be Responsible
When Things Go Wrong
Inside Your (Moral) Brain
It's All in Your Head
The Moral Map of Your Brain
Why We're Good and Why We're Bad
So What Went Wrong?
Moral Software
3. Your Moral Compass.
Embracing Universal Principles
Discovering Your Values
The Morality of Values
Beliefs
Identifying Your Beliefs
Goals
Why Leaders Love Goals
Your Goals
Put It in Writing
Behavior
4. Staying True to Your Moral Compass.
II. DEVELOPING MORAL SKILLS.
5. Integrity.
Acting Consistently with Principles, Values, and Beliefs
Telling the Truth
Standing Up for What Is Right
Keeping Promises
6. Responsibility.
Taking Responsibility for Personal Choices
Admitting Mistakes and Failures
Embracing Responsibility for Serving Others
7. Compassion and Forgiveness.
Actively Caring About Others
Letting Go of Your Own Mistakes
Letting Go of Others' Mistakes
8. Emotions.
Self-Awareness
Understanding Your Thoughts
Personal Effectiveness
Deciding What to Think
Self-Control
Nurturing Emotional Health
Interpersonal Effectiveness
Empathy
Misplaced Compassion
Respecting Others
Getting Along With Others
III. THREE: MORAL LEADERSHIP.
9. The Moral Leader.
10. Leading Large Organizations.
The Fabric of Values
Is There Such a Thing as a Morally Intelligent Organization?
The Morally Intelligent Organization-An Aerial View
Morally Intelligent Policies
The Principles that Matter Most
Organizational Integrity
The Responsible Organization
The Compassionate Organization
The Forgiving Organization
Recruiting for Values
Reinforcing Values Starts at the Top
The Power of Formal Rewards
Success Stories
Ideal Versus Real
Values and the Global Organization
11. Moral Intelligence for the Entrepreneur.
Moral Values in Small Organizations
Last Words About Business Start-Ups
Epilogue: Becoming a Global Moral Leader.
Raising the Stakes
Watch Your Wake
Give Back
Create the Future
A Global Business Opportunity
Conclusion
Appendix A: Strengthening Your Moral Skills.
A Look in the Mirror
Using the MCI
The Right Frame of Mind for Completing the MCI
Scoring and Interpreting Your MCI
Prioritizing Your Moral Development Efforts
The Road Less Traveled
The 80/20 Rule
Your Moral Development Plan
Putting Your Moral Development Plan into Practice
Breaking Bad Habits
Reward Yourself for Positive Change
Surround Yourself with Positive People
Do I Really Need to Change?
Books, Audio, and Video Media
Workshops
Personal Counseling
Executive Coaching
Appendix B: Moral Competency Inventory (MCI).
Appendix C: Scoring the MCI.
Moral Competencies Worksheet
What Your Total MCI Score Means
Appendix D: Interpreting Your MCI Scores.
Total MCI Score (Alignment Score)
Highest and Lowest Competency Scores
Individual Item Scores
Reality Testing
Do Your Scores Matter?
Now What?
Index.
eBook (Watermarked)
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