Netsourcing: Renting Business Applications and Services Over a Network, Adobe Reader
Product Author Bios
THOMAS KERN is CIO of KERN AG and part-time Assistant Professor for Information Management at the Rotterdam School of Management, Erasmus University, Rotterdam, and European Editor of The Journal of Information Technology. He has spoken and written widely on outsourcing and application service provision.
MARY CECELIA LACITY is Associate Professor of Information Systems at the University of Missouri-St. Louis, and Research Affiliate at Templeton College, Oxford University. She has published 5 books and 25 papers on information technology sourcing. Lacity earned the 2000 PriceWaterhouseCoopers and Michael Corbett & Associates Global Information Outsourcing Achievement Award for her contributions to this field.
LESLIE P. WILLCOCKS is Anderson Professor of Information Management and e-Business at Warwick Business School, UK, and has been Editor-in-Chief of The Journal of Information Technology for 12 years. He has co-authored 19 books, including Global IT Outsourcing: In Search of Business Advantage and Strategic Sourcing of Information Systems. Willcocks earned the 2001 PriceWaterhouseCoopers and Michael Corbett & Associates Global Information Outsourcing Achievement Award for his contributions to this field.
In Netsourcing: Renting Business Applications and Services Over a Network, leading outsourcing researchers share new findings on the key success factors associated with outsourcing--offering practical advice for every aspect of the decision and every phase of the project lifecycle. Discover how to minimize technical, contractual, operational, and managerial risk; identify the right applications to outsource; manage and secure outsourced infrastructure; and realistically assess the next generation of outsourcers and outsourced services.
Table of Contents
1. An Overview of Netsourcing.
2. Principles for Effective Sourcing Decisions.
3. Management Principles: Core.
4. Netsourcing Technology Guide for Customers.
5. U.S.-Based Netsourcing Case Studies.
6. European-Based Netsourcing Case Studies.
7. Mitigating and Managing Risks.
8. Netsourcing Drivers: Customer Decision Checklist.
9. Past, Present, and Future Of Netsourcing.
Appendix A. International Survey of Netsourcing Customers.
Appendix B. Guide to Authors' Publications On Sourcing It and It-Enabled Business Systems, 1993-2001.
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