Power of Communication,The: Skills to Build Trust, Inspire Loyalty, and Lead Effectively

Product Author Bios

Helio Fred Garcia (New York, NY) is president of Logos Consulting Group and executive director of the Logos Institute for Crisis Management and Executive Leadership. He has 31 years of experience advising leaders on communicating effectively in high-stakes situations. In addition to the U.S. Marine Corps, Garcia has also worked with Goldman Sachs, Bank of America, State Farm, Harley-Davidson, The Hartford, Fidelity, and many other top firms. For 23 years, he has been adjunct associate professor of management and communication at both NYU's executive MBA program and its MS in PR and Corporate Communication.

Communication is the absolutely indispensable leadership discipline. But, too often, leaders and professional communicators get mired in tactics, and fail to influence public attitudes in the ways that would help them the most. The Power of Communication builds on the U.S. Marine Corps' legendary publication Warfighting, showing how to apply the Corps' proven leadership and strategy doctrine to all forms of public communication — and achieve truly extraordinary results. World-renowned leadership communications expert, consultant, and speaker Helio Fred Garcia reveals how to orient on audiences, recognizing their centers of gravity and most critical concerns. You'll learn how to integrate and succeed with all three levels of communication: strategic, operational, and tactical. Garcia shows how to take the initiative and control the agenda… respond to events with speed and focus… use the power of maneuver… prepare and plan… and put it all together, becoming a "habitually strategic" communicator.

Table of Contents

Foreword     xv
Introduction: Leadership, Discipline, and Effective Communication     xxv
PART I: Leadership and Communication: Connecting with Audiences
Chapter 1: Words Matter     1
Chapter 2: Taking Audiences Seriously     23
Chapter 3: Words Aren’t Enough     55
Chapter 4: Speed, Focus, and the First Mover Advantage     75
Chapter 5: Initiative, Maneuver, and Disproportionality     105
PART II: Strategy and Communication: Planning and Execution
Chapter 6: Goals, Strategies, and Tactics: Preparing and Planning     123
PART III: Building Skills: Getting Good at Communicating Well
Chapter 7: Performance: The Physicality of Audience Engagement     159
Chapter 8: Content: Word Choice, Framing, and Meaning     185
Chapter 9: Audiences: Attention, Retention, and How Hearts and Minds Work     207
Chapter 10: Putting It All Together: Becoming a Habitually Strategic Communicator     233
Appendix: Warfighting Principles for Leadership Communication     251
Endnotes     263
Index     281