Home > Store > Management & Leadership > Leadership

larger cover

Add To My Wish List

Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery

  • By Jim Champy, Harry Greenspun
  • Published Jun 3, 2010 by FT Press.
    • Copyright 2010
    • Dimensions: 5-1/2 X 8-3/4
    • Pages: 240
    • Edition: 1st
    • Book
    • ISBN-10: 0-13-705265-0
    • ISBN-13: 978-0-13-705265-3
    • eBook (Watermarked)
    • ISBN-10: 0-13-237148-0
    • ISBN-13: 978-0-13-237148-3

Register your product to gain access to bonus material or receive a coupon.

  • Description
  • Reviews
  • Sample Content
  • Updates

Product Author Bios

Jim Champy, Chairman of Dell Perot Systems' consulting practice, is recognized worldwide for his work on leadership, management, organizational change, and business reengineering. His first book, Reengineering the Corporation , sold 3+ million copies and spent over a year on The New York Times bestseller list.

 

Harry Greenspun, M.D., (Washington, D.C.) is the Chief Medical Officer for Dell Inc., the world’s largest provider of health IT solutions. He has held a diverse range of roles, from clinical medicine to public policy, giving him a unique perspective on the challenges faced in healthcare.

In their legendary book, Reengineering the Corporation, Jim Champy and Michael Hammer introduced businesspeople to the enormous power of a revolutionary methodology called reengineering. Using reengineering, businesses around the world have systematically retooled their processes--achieving dramatic cost savings, greater customer satisfaction, and more value.

Now, Jim Champy and Dr. Harry Greenspun show how to apply the proven reengineering methodology in health care: throughout physician practices, hospitals, and even entire health systems. You’ll meet innovative and visionary leaders who’ve been successfully reengineering organizations across the entire delivery spectrum and learn powerful lessons for improving quality, reducing costs, and expanding access.

This book doesn’t just demonstrate the immense potential of health care reengineering to revolutionize health care delivery: it offers a clear roadmap for realizing that potential in your own organization.

Deliver Better Care to More People, at Lower Cost

  • How reengineering can lead to more efficient, safer delivery--and sharply reduced costs
  • How to focus on prevention and wellness, as well as chronic disease and hospital care
  • How to earn the trust, contributions, and passion of skeptical physicians and health care professionals
  • How to harness technology to create more seamless, accessible, valued, and sustainable health care systems--and avoid technology’s pitfalls
  • How Zeev Neuwirth transformed the Lenox Hill Hospital ER and the 700-doctor Harvard Vanguard Medical Associates practice
  • How Tom Knight is revolutionizing patient safety at Methodist Hospital System, one of America’s largest private, nonprofit medical complexes
  • How to start today in your own organization!

Customer Reviews

7 of 7 people found the following review helpful
5.0 out of 5 stars An excellent call to action on HC reengineering, July 11, 2010
By 
Eric W. Palfreyman (McKinney, TX) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
This review is from: Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery (Hardcover)
Amazon.com Review of "Reengineering Healthcare: A Manifesto for Radically Rethinking Health Care Delivery. Jim Champy, J.D., and Harry Greenspun, M.D. FT Press, Upper Saddle River, NY. 2010.

Eric W. Palfreyman
July, 2010.

In the present cultural climate--with its emphasis on political absolutism--it would be easy to hand off responsibility for healthcare change to the government. To its credit, Reengineering Healthcare does not do this. In the beginning, it specifically places the action on those who can most directly and positively influence it:

"Reengineering must be done, and it must be done by clinicians. No angel of government, even under the auspices of `national health care reform,' can reduce the cost and improve the quality of health care without the work and leadership of clinicians. It's time for all clinicians--physicians, nurses, technicians, physician assistants, and pharmacists--to assume their rightful role in directing... Read more
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


6 of 6 people found the following review helpful
3.0 out of 5 stars Intereresting Ideas but Flawed, September 25, 2010
By 
David Ross "Cook, Chemist, Nurse" (Rochester, NY USA) - See all my reviews
(VINE VOICE)    (REAL NAME)   
This review is from: Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery (Hardcover)
Customer review from the Amazon Vine™ Program (What's this?)
While "Reengineering Health Care" presents a range of useful information, the authors claim that they have produced a manifesto for rethinking health care delivery is wildly overblown. While their stories advocate persuasively for the benefits of preventative primary care, patient education and better coordination of care they fail to even mention the financial incentives and disincentives in the current health care system that work against these beneficial approaches. For example many diabetes education programs which surely help patients stay healthier have failed due to inadequate insurance reimbursement. Curiously the authors don't even mention by name the well accepted concept of a "medical home." though conceptually that is the thrust of much of what they recommend. Overall their approach is dominated by inspirational success stories by a number of remarkable innovators without considering the practice and reimbursement environment that allowed these innovations to... Read more
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5 of 5 people found the following review helpful
4.0 out of 5 stars More motivation than "how-to" manual, August 1, 2010
By 
Angie Boyter (Ellicott City, MD USA) - See all my reviews
(VINE VOICE)   
This review is from: Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery (Hardcover)
Customer review from the Amazon Vine™ Program (What's this?)
Anyone who reads Reengineering Health Care is going to emerge a "Believer". In this short book, only 216 pages with very generous margins and spacing, Champy & Greenspun effectively present their argument that health care operations not only NEED to be improved, they CAN be improved. The book is filled with numerous examples of organizations that have successfully improved their quality AND reduced their costs, winning over both doctors and CFOs.
Fundamentally, there is nothing new here. Reengineering, process improvements, a culture of teamwork---all of these techniques have been adopted and used effectively throughout many kinds of organizations for well over twenty years. What is relatively new is their application to health care. Recent initiatives to improve the US health care system have motivated many people to do much more than address funding issues; there is growing interest in changing the way the system works in order to improve quality, reduce costs, and expand... Read more
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


Share your thoughts with other customers:
 See all 21 customer reviews...

Online Sample Chapter

Why Reengineer Health Care?

Table of Contents

Introduction     1

Chapter 1  Why Reengineer HealthCare?     15

Chapter 2  Meet Zeev Neuwirth, Reengineer     25

Chapter 3  Harness Technology     59

Chapter 4  Focus on Processes     97

Chapter 5  Remember People     141

Chapter 6  Meet Tom Knight, Reengineer     169

Chapter 7  The Hunt for Reengineering Opportunities     187

Epilogue     209

Index     217

Sample Pages

Download the sample pages (includes Chapter 1 and Index)

 
Best Value

Book + eBook Bundle  $53.98  $31.04

Book Price: $21.59
eBook Price: $9.45

Buy

This book includes free shipping!

Buy

Book  $26.99  $21.59

Usually ships in 24 hours.

This book includes free shipping!

Buy

eBook (Watermarked)  $26.99  $21.59

About Watermarked eBooks

This PDF will be accessible from your Account page after purchase and requires the free Adobe® Reader® software to read it.

The eBook requires no passwords or activation to read. We customize your eBook by discretely watermarking it with your name, making it uniquely yours.

Watermarked eBook FAQ

Purchase Reward: One Month Free Subscription
By completing any purchase on FT Press, you become eligible for an unlimited access one-month subscription to Safari Books Online.

Get access to thousands of books and training videos about technology, professional development and digital media from more than 40 leading publishers, including Addison-Wesley, Prentice Hall, Cisco Press, IBM Press, O'Reilly Media, Wrox, Apress, and many more. If you continue your subscription after your 30-day trial, you can receive 30% off a monthly subscription to the Safari Library for up to 12 months. That's a total savings of $199.