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So, You Want to Start a Business?: 8 Steps to Take Before Making the Leap

  • By Edward D. Hess, Charles D. Goetz
  • Published Aug 20, 2008 by FT Press.
    • Copyright 2009
    • Dimensions: 6x9
    • Pages: 224
    • Edition: 1st
    • Book
    • ISBN-10: 0-13-712667-0
    • ISBN-13: 978-0-13-712667-5
    • eBook (Watermarked)
    • ISBN-10: 0-13-714187-4
    • ISBN-13: 978-0-13-714187-6

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Product Author Bios

Edward D. Hess, JD, LLM, has spent most of his business life advising entrepreneurs and financing their business ventures. He is currently Professor of Business Administration and Batten Executive-in-Residence at the Darden School of Business, University of Virginia. He founded and led the Center for Entrepreneurship and Corporate Growth and the Values-Based Leadership Institute at the Goizueta Business School, Emory University. His books include The Successful Family Business, The Search For Organic Growth, and The Road To Organic Growth. He has personally built three successful service businesses. His website is www.EDHLTD.com.

 

Charles F. Goetz, MBA, Distinguished Lecturer in Entrepreneurship at Emory’s Goizueta Business School, has built nine successful businesses in six industries. He serves on the boards of several entrepreneurial ventures and not-for-profits. He recently published The Great Entrepreneurial Divide. His specialties are marketing, customer acquisition, and product development.

“Hess and Goetz present a roadmap for how to avoid the things that can cause you to stumble and how to build a business the right way.”

–JEFF ZEIGLER, CEO, TechTurn.com, Austin, TX

 

“When I started my graphic design business, I knew I had enough talent to impress and keep my clients, but I struggled with the day to day running of the business. So, You Want To Start A Business? is the blueprint I needed to get organized and put all the right things in place.”

–KORY BAILEY, Owner, Creative Counterpart

 

Build the Successful Company You’ve Always Wanted to Own!

  • Avoid the 8 disastrous operational mistakes that kill new businesses
  • Walk step-by-step through the entire process of building a winning business
  • Master 55 amazingly simple rules of business success
  • For every entrepreneur and potential entrepreneur...no previous business experience necessary!
  • Launch the winning business you’ve always wanted…or make more money in the business you’ve already started!

More than 5,000,000 new businesses are started each year…but 70% of them will fail. Now, two renowned experts on entrepreneurship identify the 8 “killer mistakes” that cause most business failures–and give you the knowledge, tools, and hands-on advice to avoid them, so you can build a business that thrives.

 

Unlike other books on entrepreneurship, this book focuses on the crucial operational issues associated with consistent profitability. You’ll learn how to identify the right opportunities and customers; design winning products and services; set the right prices; overcome customer inertia; avoid common day-to-day management mistakes; find and keep good employees; and finally, smoothly manage growth.

 

Throughout, the authors draw on real life entrepreneurial experiences, case studies, and leading-edge research. There’s nothing theoretical here: This is fast-paced, 100% practical advice you can use to make your business dreams and goals come true–starting right now.

 

What really makes a successful entrepreneur?

What they do, how they act...and how to find your best path to business success

 

Get the 3 “Ws” right from the start

What will you sell, who will buy it–and why will they buy it?

 

55 simple, indispensable rules for success

What you must know about customers, competitors, and your employees

 

The art and science of managing people, operations, and growth

Create processes, set priorities, maximize quality, measure people–and improve every day

Customer Reviews

16 of 16 people found the following review helpful
5.0 out of 5 stars Lesson5/ Chapt1: IQ, education, family background, race, religion, & ethnic origin aren't predictive of entrepreneurial success!, September 21, 2008
By 
Jeff Lippincott "JLIPPIN" (Princeton, NJ USA) - See all my reviews
(VINE VOICE)    (REAL NAME)   
This review is from: So, You Want to Start a Business?: 8 Steps to Take Before Making the Leap (Paperback)
What a book. Just wonderful. I've been reading books on business plans and books related to business plans on and off over the past couple of years. I have found a number of adequate books on business plans, but this book (and "The Business Rules" ISBN: 1599180618) both do a pretty good job explaining what you need to know in order to write a great business plan.

Neither book tells you how to write a business plan. However, they are great books to help you polish up the business plan you have already written. If you are interested in preparing a great business plan, or in need of some strategic planning regarding a business plan you have already written, then I highly recommend you get a copy of either or both books and study them.

Included in this book is great content related to what the author claims to be 124 Business Lessons spread over 10 chapters as follows:

0. Introduction
1. Can you be a successful entrepreneur? (15 lessons)
2. Basic... Read more
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11 of 11 people found the following review helpful
4.0 out of 5 stars Useful Food for Thought, November 8, 2010
By 
Jacob (Wellington, New Zealand) - See all my reviews
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The book is a useful run down of the things you NEED to think about before starting your own business. It poses questions you need to be able to answer about your own venture before runnng with it.

The only short coming of this book are the often short explanations about "how" to do something. This book answers more the "why" plan your business and "what" to plan but not really how to go about it.
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10 of 10 people found the following review helpful
5.0 out of 5 stars A "must read" for anyone thinking about starting a business..., November 8, 2008
By 
Eric Barger (United States) - See all my reviews
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Amazon Verified Purchase(What's this?)
This review is from: So, You Want to Start a Business?: 8 Steps to Take Before Making the Leap (Paperback)
If you are thinking about starting your first business, you are already counting the money you will make. Do yourself a favor and read this book before you make the leap. It will save you a lot of heartburn and after you have started.

Being a large business owner and the owner of a new startup company, I can tell you from personal first-hand experience every word in this book should be taken to heart. Be brave and go for it, but know the pitfalls that most people fall into after they have started their business.

One example from the book is that people who are ready to start their own business are counting the money they are already going to make. I have been there and done that. It was nice to see a book that will ground you so you don't make the mistake of succumbing to the negatives that outlook can have.

Read the book! Be successful! Make lots of money and do it wisely!
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Online Sample Chapter

Starting a Business: The Basic Rules of Business Success

Table of Contents

Acknowledgments  xvii

About the Authors  xix

Introduction  xx

Chapter 1 Can You Be a Successful Entrepreneur? 1

What Do Successful Entrepreneurs Do? 2

Who Are Successful Entrepreneurs? 3

Two Common Paths to Entrepreneurial Success 5

Chapter One: Lessons Learned 6

Chapter 2 Basic Rules of Business Success 9

The 8 Common Start-Up Mistakes 10

Basic Rules of Business Success 18

Chapter Two: Lessons Learned 19

Chapter 3 What Is a Good Business Opportunity? 21

Pencil It 23

Example 1: The Best Sandwich Shop 24

Example 2: Children’s Clothing Shop 30

Two Different Types of Businesses 32

Estimating Your Costs 35

Chapter Three: Lessons Learned 38

Chapter 4 How Do You Choose the Right Customers? 41

The Right Customers 42

The Competition 52

Chapter Four: Lessons Learned 58

Chapter 5 How Do You Design Your Product or Service? 59

Give Customers Only What They Truly Need 60

Features or Benefits 60

What Is Value? 61

Example: Enhancing Your Product/Service Value 62

Your “Reason for Being” 66

Low Innovation 68

It’s Now Time to Build Your Product/Service 69

Can You Build or Produce It? 70

The Prototype–The Test 70

Chapter Five: Lessons Learned 74

Chapter 6 What Is the Right Price for Your Product or Service? 77

Competitive Pricing 80

Break-even Formula 81

Additional Pricing Factors 82

Chapter Six: Lessons Learned 84

Chapter 7 How Can You Overcome Customer Inertia? 97

Obstacles to a Sale 88

The Risks of Buying from You 89

Making Sales Takes Practice 92

Chapter Seven: Lessons Learned 95

Chapter 8 How to Manage Your Business 97

Start-Up Overload 98

Your Value Chain 99

Your Supply Chain 100

Your Manufacturing (Assembling) Chain 101

Why Do You Flow Chart Your Business? 102

Management by Objectives 103

Management by Exceptions 106

The Power of Simplicity 108

Measurements and Rewards 110

Stay on the Front Lines 114

Iteration 114

Make Work Fun 115

Chapter Eight: Lessons Learned 116

Chapter 9 How Do You Find and Keep Good Employees? 119

This People Stuff Is Hard 120

What Do Employees Want? 121

Why Is High Employee Turnover Bad? 121

Hire for Fit 121

Hiring Tools 122

Buy-In 123

The Rules of the Game 124

Best Practices of Managing Employees 124

Mental Rehearsal 127

Mental Replay 127

Chapter Nine: Lessons Learned 128

Chapter 10 How Do You Manage Growth? 131

Growth Can Be Good or Bad 132

The Two Absolutes 134

Process 135

Financing Growth 136

Financial Controls 137

Managing the Unexpected 137

People 138

Small Business Services 139

Check-Off 140

Legal 140

Legal Structure 140

Small Business Networks 141

Upgrading People 142

Customer Diversification 142

Growth Changes Your Job 142

Chapter Ten: Lessons Learned 145

Conclusion 147

Business Rules 148

Lessons Learned 160

Bibliography and Resources 169

Books 169

Articles 181

Information Portals 183

Author’s Commentaries 184

Index  187

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