Praise for The Truth About Getting the Best from People
"Finally, a no-nonsense primer for leaders on how to build...and keep...extraordinary talent. This book should be in the briefcase of every exec in the world and should be pulled out every day for a refresher on how to be a real leader."
Dan Walker, Former Chief Talent Officer for Apple, Inc.
"A fun and easy-to-read blueprint on understanding and creating engagement within a team. No high falootin' business jargon here--Martha Finney tells it like it is. She helps supervisors and managers uncover the secrets of employee engagement through behavioral examples, successes at top companies, and her charming storytelling."
Kirsten Clark, Senior Director, Organizational Capability Group, Starwood Hotels and Resorts
"Martha succeeds in reducing one of the business world's most sought-after but amorphous concepts--employee engagement--into 49 digestible truths."
Christopher Rice, President and CEO, BlessingWhite
"A must-read for new supervisors and managers, with lots of essential lessons and tips."
Tom Mathews, Senior Vice President, Human Resources, Time Warner Cable
"Easy-to-read stories and useful truths about leading. I wish I had this book when I first became a manager. I had to learn some of these truths the hard way!"
Scott Shute, Senior Director, Xilinx
"The book is outstanding! Very easy to read....great examples, great advice, and the corporate world would be a better place if just 50 percent of the managers would follow your advice!"
Peg Wynn, Former SVP/HR, Adobe
"I started reading and found myself grabbing for a highlighter. I got to the following line 'Getting the best is about building a culture of trust, connection, growth, and service.' I had to drop a box around that one."
Tiane Mitchell Gordon, Senior Vice President, Office of Diversity and Inclusion, AOL
"Finney has gifted us an important compendium of accessible and eminently actionable insights about employee engagement. Using 'The Truths' as a guide, generations of managers will find infinite opportunities to unleash, inspire, and leverage the inherent talent in their people. My advice? Seize it! It will enable you to dramatically affect the future of your team, your organization, and your own career."
Jane Creech, Founder and Principal, Strategic Business Systems (Organization Consulting & Leadership Coaching), Former Sr. Director, OD, eBay
"If you are looking for a great way to deliver Management 101, just distribute this book. It has everything that someone new to management needs to know. Savvy, and sassy, and smart, this is an easy but important read!"
Beverly Kaye, Coauthor,Love 'Em or Lose 'Em
"Just when I thought one truth was as good as it could get, the rest lived up to it! I loved the anecdotes and the final truth, 'You're still the Boss.'"
Ed Martin, Vice President, Global Human Resources, Atheros Communications
"The subject is important, pragmatic advice told in an entertaining way. Front line managers need this for perspective. This book has some great 'keys' to bringing out the best in people!"
Jim Wiggett, President & CEO, Jackson Hole Group
Build a culture of engagement...one person, one interaction at a time
You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! This book reveals 49 PROVEN LEADERSHIP PRINCIPLES for getting the best from every employee, every team, every organization!
You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! Top leadership consultant Martha Finney reveals 49 proven leadership principles for getting the best from every employee, every team, every organization. She shows how to build a workforce that’s positive, committed, passionate...how to really motivate people, even on a tight budget...how to lead with authenticity, clarity, consistency, and inspiration. These skills offer powerful, quantifiable business value. They are completely learnable--and this book is the fastest way to master them. It distills the world’s best thinking on getting the best from people: the truth, and nothing but the truth!
Part I The Truth About Employee Engagement
Truth 1 You don’t need the carrot or the stick 1
Truth 2 You get the best by giving the best 5
Truth 3 It’s not money that motivates 9
Truth 4 Employee engagement isn’t for sissies 13
Part II The Truth About Yourself
Truth 5 Your behaviors are your brand 17
Truth 6 You can’t give what you don’t have 21
Truth 7 “Best” doesn’t mean the same thing to everyone 25
Truth 8 Think you’re a great leader? Think again 29
Truth 9 You could be your own worst employee 33
Truth 10 Visionary or beat cop? Your choice 37
Truth 11 You don’t have to be perfect 41
Part III The Truth About Engaged Cultures
Truth 12 Employee happiness is serious business 45
Truth 13 Authentic is better than clever 49
Truth 14 Retention begins with hello 53
Truth 15 The bad will do you good 57
Truth 16 You can sell an unpopular decision 61
Truth 17 Flex is best 65
Truth 18 Nobody cares that you don’t mean to be mean 69
Part IV The Truth About Motivation
Truth 19 Engagement happens one person at a time 73
Truth 20 If you’re a manager, you’re a career coach 77
Truth 21 Ask for cheese—you might get the moon 81
Truth 22 If they aren’t buying it, they aren’t doing it 85
Truth 23 Focusing on what’s right can help solve what’s wrong 89
Part V The Truth About Performance
Truth 24 Compassion promotes performance 93
Truth 25 B players are your A team 97
Truth 26 High performers have enough coffee mugs 101
Truth 27 Discipline deepens engagement 105
Truth 28 You don’t have to inherit the problem employee 109
Truth 29 Performance appraisals are really about you 113
Truth 30 New hires can inspire current employees 117
Part VI The Truth About Creativity
Truth 31 Innovation begins with y-e-s 121
Truth 32 Everyone can be creative 125
Truth 33 You stand between inspiration and implementation 129
Truth 34 Failures promote progress 133
Truth 35 Extreme pressure kills inspired performance 137
Truth 36 Creativity is a balancing act 141
Part VII The Truth About Communication
Truth 37 Open questions ignite inspiring answers 145
Truth 38 Serving your employees means managing your boss 149
Truth 39 Bad news is good news 153
Truth 40 Trivial conversations are essential 157
Truth 41 The way you listen speaks volumes 161
Truth 42 Crap happens 165
Truth 43 Engaged employees need to know more 169
Part VIII The Truth About Teams
Truth 44 Your team has untapped talent 173
Truth 45 People need to fight their own battles 177
Truth 46 Games don’t build teams 181
Truth 47 Answers build teams 185
Truth 48 Your team can lead you to greatness 189
Truth 49 You’re still the boss 193
About the Author 198